Has your business returned back to normal pre-COVID-19? If you are like most lash artists, things have changed at least a little if not a lot. Being a business owner has never been more difficult and keeping your clients has never been more important. This is why we are fortunate to have Joey Colmen, a best selling author and customer service guru, join us in this episode and give us some practical tips on how to get clients back in the room.We have all been forced to rethink our business and when this pandemic is over, we are hopeful for how our industry is going to bounce back. Just think in a short time, your business will be more inventive and resilient than it has ever been. With some hard work, all of us are going to get through this and get our industry back on track. This episode was originally a free webinar we hosted with Joey, so you'll notice this episode format is a little different. Enjoy!ANNOUNCEMENTS:DEADLINE TO BUY STANDARD AND VIP TICKETS IS OCTOBER 14TH.THE VIRTUAL LASHCONFERENCE IS HERE - November 15-16, 2020 We're on a mission here at The VIRTUAL LashConference (LashCon) to make every lash artist profitable and professional. ⁣⁣First, we want to help lash artists become profitable. There are so many lash artists just squeaking out a living. We know we can all do better. Second, we want to see lash artists like you be more professional and as a result more respected. ⁣We want to equip lash artists with the best information regarding lashes, adhesives, techniques, and customer service. The better educated we are, the more confident we'll be and the more respected we'll be. ⁣⁣With these two ideas in mind, we are working hard to make sure The VIRTUAL LashConference helps you to become more profitable and professional. We have invited world-class speakers (many from outside the lash industry) to come and share their wisdom with us. ⁣⁣If you want to be profitable and professional, sign up for the con today. You can come for as low as $209.⁣We also have a payment plan where you only need to pay 50% now. ⁣⁣Go to www.thelashconference.com to sign up today!GUEST ANNOUNCER LASCAST OPENING SCRIPTHere is our script that you can use to record the opening to our show:"Hi I’m (name) and I work at (name of biz) in (city, state) and I’m today’s guest announcer. You can find me on Instagram at (IG handle)! Cue the music…In an industry where most of us spend the majority of our time working alone in a room, this podcast was created so you can learn, be encouraged, and find a connection with other lash and beauty professionals. This is the LashCast Podcast and here’s your host, Paul Luebbers."PLEASE FOLLOW US!IG: @[email protected]: www.facebook.com/groups/lashcastpodcast/Contact Paul Luebbers: [email protected]