Actual 9-1-1 dispatcher Jon plays a phone call made every day in this country: a call for someone passed out inside a car. This time in Phoenix Arizona. What are the potential problems and dangers? Next, actual cop Drew Breasy walks you through how the police respond: first to check welfare of the driver, but after she refuses to comply and attempts to leave, how the response has to escalate. But why did this have to happen? And what is the shocking turn of events that would have made her death a tragedy?