Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the Toyota Way (written with Jeff Liker, who I just learned is retiring from the University of Michigan... more on that soon).

A Lesson From Toyota: Thanking Employees for Pointing

Lean Blog Audio is a short-form podcast featuring audio versions of articles from LeanBlog.org, written, read, and expanded by Mark Graban.

Each episode explores practical Lean thinking, psychological safety, continuous improvement, and leadership—through real-world examples from healthcare, manufacturing, startups, and other complex work environments.

Topics include learning from mistakes, reducing fear and blame, improving systems, and using data thoughtfully through tools like Process Behavior Charts. Episodes often go beyond the original blog post, adding fresh context and reflections.

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Lean Blog Audio is a short-form podcast featuring audio versions of articles from LeanBlog.org, written, read, and expanded by Mark Graban. Each episode explores practical Lean thinking, psychological safety, continuous improvement, and leadership—through real-world examples from healthcare, manufacturing, startups, and other complex work environments. Topics include learning from mistakes, reducing fear and blame, improving systems, and using data thoughtfully through tools like Process Behavior Charts. Episodes often go beyond the original blog post, adding fresh context and reflections.

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A Lesson From Toyota: Thanking Employees for Pointing

A Lesson From Toyota: Thanking Employees for Pointing

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