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• Brian Johnson – President, CEO, & Director, Choice Financial Bank

• Nikhil Lakhanpal – Co-Founder, Narmi 

Choice Financial Group

• Headquartered in Fargo, North Dakota, Choice Financial Group is a $3.2B community bank and the #1 Ag bank in North Dakota. Since 2017, Choice has invested heavily in their BaaS Division, Choice Fin, and have partnerships with well-known fintechs such as: Current, Lively, and Lili. 

Narmi

• Founded in 2016 with HQ in NYC, Narmi partners with financial institutions to deliver superior digital experiences to end-users. The Narmi platform helps grow deposits, increase satisfaction and automate processes. Recently, Narmi was named Best Solution for Customer Experience and Best of FinXTech Connect in Bank Director’s 2021 Best of FinXTech Awards.

Topics of discussion Included:

• The key to driving customer satisfaction and loyalty in a digital world

• First steps community banks can take for digital transformation 

• Critical future roles at Community Banks (i.e: Chief Digital Officer, Director of Blockchain)