Yep, you read the title right . . . Robert Sutton gives you guidance on how to identify people in your life (including evaluating yourself and how you treat others) and how to deal with "jerks" in your life. Any organization needs to make sure that they have everyone rowing in the same direction, and if anyone is disrupting that flow, they need to be dealt with. Sutton gives us all tips on how to organize our programs to get everyone on the same page. Enjoy!!