A Server's Journey

Rocky re-introduces Zac Davis, Marina Krotky, and Melinda Macintyre; three key components of this multi-unit talent team at Chick-fil-A in Clermont, FL. Here is part two of an episode concerning the ins and outs of the hiring process and how to hire the right people. 

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Delve into your crew's personal stories to find out what gets them going for the day. Finding out these passions and being engaged in what makes them come alive brings an irreplaceable culture of service to your store. 

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Rocky introduces Zac Davis, Marina Krotky, and Melinda Macintyre; three key components of his multi-unit talent team at Chick-fil-A in Clermont, FL. These talent team members discuss the ins and outs of a hiring process geared towards hiring true leaders who will fit their company culture. Whether it's emotional intelligence, humility, or a true desire to serve, this talent team talks how an interview that stays professional-casual garners an interviewee's most authentic and true self. 

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Listen as Jeff Rogers dives into Part 2 of how to share your wisdom and wealth with your children and grandchildren. 

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A quote from one of our favorite authors, Patrick Lencioni, on leading well. 

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Jeff Rogers talks about his businesses, Stewardship Advisory Group and Stewardship Legacy Coaching. His book, Creating a Thriving Family Legacy, touches on the outpour of Roger's passion; that we free ourselves to be open to financial freedom so we can give more freely to God's kingdom. Listen as Jeff tells us his story in ministry and how he embraced his calling to enter financial ministry through the lens of God's word.

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Karen MIllsap reminds us that exercising empathy at work not only leads to a more successful business, but sustains a culture of kindness that real businesses crave. 

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How do we define talent? Not just by skills, but by character. Rocky talks how to cultivate an interview process that will bring in the right fit for your organization. Learn how the right people aren't just top of their trade, but they are passionately interested in serving and supporting others. 

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In leadership, you have a stockpile of respect and trust from your own leaders. As you work with your crew, encourage your team to step out, step up, and try new things. If they fail, be a net. Catch them, and take the fall for them in that movement. Because of this, your crew will start to experience a deep sense of trust for you, encouraging them to grow and take chances. 

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Now that you've become a servant leader of your own, how do you bring leaders with you and identify new ones? Start early in the interview process and look for people who value service as a priority. Rocky talks about how you can't afford to skimp when it comes to high ethical and moral standards, integrity, passion, emotional intelligence, and more. Whether it's natural or taught, Rocky does a deep dive into the questions to ask when finding candidates who put themselves last to put themselves first. 

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