A Server's Journey

How will you let your tragedies define you? Unquestionably, Karen Millsap let her story pave a path of greatness. After her husband was tragically and unexpectedly murdered, Millsap decided she would become a stronger individual from it. As the current CEO and founder of Egency, a”people-first” organization, Millsap believes that sharing her habit and lifestyle changes during her time of grief helps others manage their healing. Furthermore, Millsap demonstrates the exact kind of servant leadership we love: a true zeal for compassion, empathy, and taking care of your people personally and professionally.

Support the show

Special guest Jeff Rogers shares intriguing insight: serving can't be so ministry centered that it ceases to solve today's problems. Rogers knows that true leadership lies in giving help for today, but also giving hope for tomorrow. Listen as Rogers dives into finding that balance and how to combat materialism on a short and long term scale. 

Support the show

"A real servant leader, when they get to a new height, they immediately reach down and pull everyone else around them to that summit. Once everyone's there, that summit becomes the norm." Foster Dickson talks about how being a servant leader comes from never being satisfied at their own success, but that of others as well. 

Support the show

Join Rocky and Larry as they deconstruct the word "integrity." Rocky likens this concept to what we buy at the grocery store. Without integrity, you can't really be a good leader. Today, as you enter work, think about what your values are and act on it. 

Support the show

Join us as Rocky dives into guest recovery, the types of guests he encounters, and the difference between a "guest" and a "customer." What do you do with unsatisfied Clients? Make them feel H.E.A.R.D. 

Support the show

One of the greatest aspects of a servant leader is that they can cast a vision for their crew. Keep the bigger picture clear for your crew members who are usually focused on a singular task at hand. 

Support the show

Don't miss our latest podcast with Denise Pass, author of two books, contemporary christian music artist, worship leader, podcaster and more. Denise's book, Shame Off You, talks about dealing with shame biblically and her journey with dealing with her ex-husband's unknown sex offender past. 

Support the show

Let's look at this idea of public praise. When a team member goes above and beyond, find a public way to praise them. Being recognized for what you've done well in front of your team mates speaks measures about the integrity of your business and the authenticity of your praise. 

Support the show

Join us for the last and final part of Rocky's three part series with his Talent Directors. 

Support the show

Foster dives in to tell us just how you can treat your crew. Foster even has a list of his crew members and their favorite Starbucks drinks! Give your team random boosts and encouragements throughout the day; something a little "extra special" can really make a person's day and will help them go the extra mile. 

Support the show