ABA Practice Management Software: Why You Need It and What to Look For 

Running an ABA practice and delivering great clinical care go hand in hand with efficient systems and reliable software. 

In this episode of ABA Business Leaders, Stephen and April Smith sit down with Charlene Kurth, Chief Operating Officer at Office Puzzle, and Hailu Jardines, CEO of Office Puzzle, to unpack why practice management software (PMS) is a crucial tool for scaling your ABA business, and how the right platform can directly impact efficiency, compliance, and long-term enterprise value. 

Together, they explore the evolution from pen-and-paper operations to fully integrated systems, common mistakes practice owners make when selecting software, and what to look for if you’re considering switching platforms. The conversation also dives into Electronic Visit Verification (EVV), scalability challenges, and why your PMS plays a critical role if you plan to one day sell your practice. 

Whether you’re just getting started or managing a multi-location organization, this episode offers practical insight into aligning your technology with your business goals. 

📞 Have a Question for Stephen & April? 

Call the ABA Business Leaders Hotline: 
(737) 330-1432 

🔗 Resources & Links 

Office Puzzle Affiliate Link 

https://3piesquared.com/business-affiliate/office-puzzle 

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a Consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs