This week, Dr. Pilcher discusses being an owner versus a renter. Pride in our organizations occurs when we take ownership of our roles, cultivating a positive environment so strong, it is no longer susceptible to negativity. This episode addresses questions, such as: 

• What do leaders who take ownership look like? 
• How can leaders create an environment that promotes ownership? 
• How can you confront renter behavior? 

Recommended Reading: Take Ownership of Your Actions by Taking Responsibility By: John Coleman

Recommended Learning: Be an Owner 
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‘It’s not me, it’s them!’ – We’ve all heard it before, the blame game. But seriously, if they could just get their work done, I wouldn’t have to bring it up right? This default communication has lasting negative effects on team performance and results. Dr. Pilcher advises how to eliminate we/they behavior in the organization, and your life, for good. The results can be dramatic, imagine a positive culture where people take ownership. This episode addresses questions, such as: 

• What is we/they and how does it affect our culture? 
• How can we avoid pointing fingers? 
• What are alternative ways of communicating a message? 

Recommended Reading: Results That Last – Hardwiring Behaviors That Will Take Your Company to the Top 

Recommended Learning:  Eliminate We/They 
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56% of American workers claim their boss is mildly or highly toxic. We all deserve to work for high performing leaders, but what can you do if this isn’t your experience at work? Do you grin and bear it? Quit? Confront the boss? To continue the discussion from episode 7 on poor work behavior, this week Dr. Pilcher addresses low performing leaders, from the employee’s perspective.

 This episode addresses questions, such as: 

• What if your boss is a low performer? 
• How can you be sure your boss is really the problem? 
• How do I have tough conversations with a superior? 

Recommended Reading: How Do You Know If You Work for a Toxic Manager? They Will Do Any of These 8 Things Daily by Marcel Schwantes 

Recommended Learning: What if Your Boss is the Problem? & Know the Boss’s What 
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How do you handle leaders who say they’re on board, but act like they’re not? Leadership team alignment is vital for high performing organizations to be successful. This week, Dr. Pilcher discusses how to address leaders who choose to deviate from strategy. Leaders who exhibit negative behaviors are noticeable by all employees and as a result are actively eroding the company culture.

This episode answers questions, such as: 

• How do I confront negative attitudes in my executive team? 
• What tactics won’t get leaders on board?
• When our leaders say they’re on board, how do we really know they’re on board with us? 

Recommended Reading: Straight A Leadership: Alignment, Action, Accountability By: Quint Studer 

Recommended Learning:  Executive Leader Sabotage  
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You’re probably familiar with the saying, “Culture eats strategy for breakfast,” but how is it that organizations cultivate a positive, inspired culture? And possibly more difficult, how can leaders turn a negative culture around? Dr. Pilcher explains the steps necessary to begin shifting the culture in the right direction. Our people determine our culture, it lives and evolves inside of us every day. 

This episode addresses questions, such as:  

• Are your values walking the halls? 
• Are your leaders living the values? 
• Is your organization committed to excellence? 
• What do employees envision to be the “right culture”? 

Recommended Reading:  A Culture of High Performance: Achieving Higher Quality at a Lower Cost By Quint Studer

Recommended Learning:  Walking the Halls  
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All of us are energized by something. It’s up to us to dig deeper within ourselves to stay connected to our passions as we live through new experiences. Dr. Pilcher returns to her tennis days from episode 4 Losing Our Way to show how she worked through her temporary loss of passion. She addresses the role leaders play to support team member’s passions. 

This episode addresses questions, such as:  

• How can we re-engage our passion? 
• How can leaders identify a need for reigniting passion in their teams? 
• How can leaders help their employees reengage and stay engaged at work? 

Recommended Reading: Path to Success: 4 Ways to Reignite Your Passion by Lewis Howes

Recommended Learning: Connect to Purpose __________________________________________________________________

Anyone can fall victim of losing their passion at some point or another. Results from Gallup’s State of the American Workforce reveal disengagement at work happens to over 50% of employees. Yet organizations with higher employee engagement perform at higher levels, so what can leaders do to keep teams engaged. Dr. Pilcher refers to her days as a tennis enthusiast to demonstrate the struggle to maintain passion and how to help each other from losing our way.  

This episode address questions, such as: 

• What does it mean when we lose our passion? 
• How do we reengage at work? 
• How can leaders help employees reengage?   

Recommended Reading: Gallup: State of the American Workforce  

Recommended Learning: Connect to Purpose 
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