Achieve Results NOW! Podcast

In this Episode:

In an episode of the Achieve Results NOW! podcast, hosts Mark Cardone and Theron Feidt share three steps to help listeners overcome self-doubt and accomplish their goals. They focus on conquering the small, day-to-day "can'ts" that often hold people back and derail their progress.

Step 1: Reframe Your Thoughts and Language

The hosts emphasize the importance of changing your internal monologue. Instead of focusing on why you "can't" do something, they encourage you to ask what evidence you have that you can't. They suggest replacing "I can't" with "I haven't yet," which shifts the mindset from impossibility to a future goal. This change in language, though it may sound simple, is crucial for turning a problem into a challenge.

Step 2: Break Down Your Challenge

The hosts advise breaking down large, overwhelming goals into smaller, more manageable steps. They use the example of a podcast. Starting a podcast may sound complicated, but the first step is simply to record for 15 minutes. This approach helps build momentum and makes a daunting task feel achievable. The idea is to take one small action today, which will eventually lead to bigger results.

Step 3: Seek Inspiration

The final step is to find inspiration from others who have overcome similar challenges. The hosts mention the story of Roger Bannister breaking the four-minute mile as an example of a mental barrier being shattered. They recommend reading biographies and autobiographies, listening to podcasts, and finding people who have already achieved what you want to do. Additionally, they suggest you don't skip the foundational steps when learning something new, even if they seem basic. Mastering these fundamentals is essential for long-term success.

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Questions:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

In this episode of the "Achieve Results NOW!" podcast, hosts Mark Cardone and Theron Feidt discuss the critical role mistakes play in personal and professional growth. They explore the common reasons people make mistakes, from being on autopilot and self-sabotage to a lack of knowledge or an overinflated ego. The hosts argue that consistently making the same mistakes is a sign of a deeper issue, but making new mistakes is a sign of progress, as you are entering unknown territory.

The podcast provides a three-step framework for effectively handling mistakes and using them as a tool for growth:

1. Own It Fast, Don't Fumble It

The first and most crucial step is to take immediate ownership of the mistake. This means acknowledging what went wrong with complete honesty, both to yourself and others. The hosts emphasize avoiding excuses or blaming others, as this only makes the problem worse. By owning the mistake, you regain control, stop the emotional spiral, and gain the clarity needed to understand what happened. This step is about facing the issue directly without letting your ego get in the way.

2. Flip the Failure into Feedback

Once you've owned the mistake, the next step is to transform it into a learning opportunity. The hosts advise listeners to ask, "What is this here to teach me?" They suggest objectively analyzing the mistake to identify its root cause. Was it due to a lack of planning, a skill gap, or simply rushing through the process? By pinpointing the cause, you can turn a negative experience into actionable feedback. This is about using the mistake as a steppingstone for future success.

3. Make a Comeback Plan

The final step is to move from learning to action. The hosts stress that a comeback plan is not just about "trying again" but about strategic follow-through. Based on the feedback you gathered, you must define the next bold step and commit to it. This involves scheduling the action, putting it on your calendar, and following through. The hosts highlight that a mistake is not a dead end but part of a continuous loop of growth: you fix one mistake, learn from it, and then find another one to tackle as you continue to progress.

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Questions:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

This episode of the "Achieve Results NOW!" podcast, hosted by Mark Cardone and Theron Feidt, is all about the power of preparation and planning. They argue that the common excuse "I don't have time to prepare" is a major cause of failure and frustration. Instead of wasting time on unfocused action, the hosts advocate for taking a few minutes to prepare, which ultimately leads to greater efficiency and success. The podcast outlines a three-step framework for embracing preparation to achieve "peak performance."

Step 1: Anticipate Obstacles Before They Happen

The hosts challenge the idea that anticipating problems is pessimistic. Instead, they frame it as a crucial part of a positive, proactive strategy. By creating a Plan B, C, or even D, you build confidence and resilience. This isn't about worrying; it's about being prepared for inevitable setbacks, whether it's a minor change to a class plan or a potential objection during a business meeting. This mindset ensures you're ready to adapt and won't be caught off guard.

Step 2: Don't Get Bogged Down by Perfectionism

The hosts identify perfectionism as a major killer of goals. They use the examples of a person not starting an exercise routine because they can't commit to three days a week, or an aspiring author who feels they don't have enough time. The key is to focus on progress, not perfection. They encourage listeners to take the "minimum viable action," such as writing just a title for a book, because "done is better than perfect." This approach helps overcome the inertia of starting and builds momentum over time.

Step 3: Schedule Your Planning and Preparation Time

This step emphasizes making planning a non-negotiable part of your routine. The hosts suggest scheduling time the night before to plan the next day, focusing on the "big rocks" or priorities that will move the needle. By intentionally blocking out time for your own goals (like exercise or personal development) first, you ensure they don't become an afterthought. This practice helps you stay in control of your life and avoid simply reacting to the demands of others.

ARN Podcast Referenced in this Episode:

ARN Podcast Ep. 243: Bookend Your Day: https://www.achieveresultsnow.com/single-post/bookend-your-day

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Questions:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

On this episode of the "Achieve Results NOW!" podcast, hosts Mark Cardone and Theron Feidt discuss the importance of treating your brain like a muscle and fueling it for success. They argue that many common struggles in life are not due to external "weights," but rather from internal mindsets and limiting beliefs. By proactively managing the mind, listeners can overcome recurring problems and achieve better results.

The podcast outlines three key steps for "fueling your mind for success."

1. Curate What You Consume

This step is about actively managing the information you take in. The hosts emphasize that what you read, watch, and listen to directly impacts your mindset. Instead of passively consuming news or social media, they suggest you "stand guard at the door of your mind." They recommend prioritizing content that is inspirational and educational, such as books or videos about your career or personal development, because most people do not take the time to do so.

2. Surround Yourself with Excellence

Your environment—both the people and the physical space—greatly influences your habits and mindset. The hosts advise listeners to be mindful of who they spend their time with, just as a good parent is mindful of their children's friends. They suggest seeking out communities and groups where people are positive, supportive, and striving for improvement. Additionally, they touch on the importance of maintaining a clean and organized physical environment, as clutter can be a source of stress and distraction.

3. Conquer FUD (Fears, Uncertainties, and Doubts)

The final step focuses on the internal work needed to combat negative self-talk. FUD often arises when facing new or challenging situations. The hosts break down how to handle each one:

• Fear: Ask yourself if the potential outcome is life-threatening or illegal. If not, the fear is likely rooted in embarrassment or failure, which are manageable.
• Uncertainty: Combat this with proper preparation. Doing the necessary work beforehand builds confidence and reduces uncertainty.
• Doubt: Overcome doubt by building a track record of small successes. Each win, no matter how small, reinforces your belief in your ability to accomplish more.

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Questions:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

This episode of the "Achieve Results NOW!" podcast, hosted by Mark Cardone and Theron Feidt, focuses on improving decision-making skills, whether for simple daily choices or complex life-altering ones. They emphasize that procrastination can kill momentum and hinder goals, highlighting the importance of making decisions quickly, even if it means failing faster and learning from the experience.

The hosts delve into the concept of risk in decision-making, explaining that while you can manage and mitigate risk, you can never eliminate it. They caution against being too risk-averse, as a lack of growth can lead to stagnation, especially in business. They advocate for calculated risks and view failures as valuable learning opportunities.

The podcast outlines three action steps to help listeners overcome decision paralysis and make better choices:

Action Step 1: Set a Deadline (or Just Do It Now)

The first crucial step is to decide on a timeline for when you will make your decision. For smaller, less impactful decisions, the hosts suggest simply making the choice immediately ("just do it"). For larger decisions, set a short, firm deadline and commit to it, perhaps even by communicating it to someone else. They emphasize that most people, like car buyers, procrastinate until the very last moment, and being honest about this tendency can help you make decisions more promptly.

Action Step 2: Blend Intuition with Data

This step focuses on combining your gut feelings (intuition) with factual information (data). The hosts explain that intuition can be considered a form of data, often developed through experience, and can be trained like a skill. However, they caution against relying solely on external data sources like the internet, which can provide conflicting information (e.g., "blueberries are healthy" vs. "blueberries are deadly"). Instead, they suggest using data to support and refine your initial gut feeling, rather than using it to determine what you should do from scratch.

Action Step 3: Get Over the Fear of Making the Wrong Choice

The final step is to conquer the fear of making a mistake. The hosts stress that there's rarely only one "right" answer, and most decisions, unless they involve severe consequences like death or prison, are simply part of your life's journey and learning process. They encourage listeners to embrace imperfect outcomes, learn from any "losses" or less-than-ideal results, and move forward. They differentiate between minor daily decisions (e.g., what to eat) and major life choices (e.g., choosing a spouse, buying a house), acknowledging that the latter warrant more thoughtful consideration and compromise.

The podcast concludes by reiterating that every decision is a learning opportunity and encourages listeners to embrace a mindset of learning and growth, even from less-than-perfect outcomes.

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Questions:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

In this episode of the "Achieve Results NOW!" podcast, hosts Mark Cardone and Theron Feidt welcome back Barb Stone, an entrepreneur, leadership development coach, trainer, speaker, and now an author and TEDx speaker. They discuss Barb's journey since her last appearance on the podcast four years ago, highlighting her significant professional growth.

Barb shares her background, starting with 25 years as a senior female leader in manufacturing after earning her MBA. Despite her success, she felt a desire for "more" than just climbing the corporate ladder. This led her to a journey of self-discovery, studying resiliency and positive psychology, getting involved with John Maxwell, and eventually becoming a leadership coach. She emphasizes that her motivation to become a coach stemmed from her own challenging journey as a first-generation American of Polish descent, wishing she had a guide earlier in her life.

The conversation then shifts to Barb's new book, "So Much to Drool About: Lessons for Living Large," which combines her coaching wisdom with her passion for Great Danes. She explains how the idea for the book was planted by a client in 2020 and how it evolved into a collection of inspirational stories, each accompanied by an illustration and a wisdom statement. Barb stresses the importance of following one's passion, even if the profitability isn't immediately clear, noting that the book is an investment in herself and a way to share her message. She believes that when you commit to your passion, opportunities will arise, such as speaking engagements and partnerships.

Barb also discusses her target audience for the book, stating it's for anyone from four to 104 years old who seeks inspiration or loves animals. She shares her experience visiting an elementary school to discuss social-emotional learning using her book, demonstrating its broad appeal. She emphasizes that the book's creation process itself, with its many iterations and challenges, mirrors the life lessons it teaches about growth and perseverance.

A key takeaway from the discussion is Barb's belief in "leading ourselves first," and how life can "happen through us" when we share our wisdom and experiences to help others. She encourages listeners to "follow the breadcrumbs"—the small signs and opportunities that appear along one's path, especially for aspiring entrepreneurs.

To find out more about Barb Stone and her book, listeners are directed to her website, Barbstone.me, where they can purchase the book, sign up for newsletters, and find links to her social media profiles. The hosts commend Barb for her bravery in pursuing her passions and putting her work out into the world

Barb Stone Bio:

Barbara Stone is a Syracuse, NY-based Entrepreneur, Author, Leadership Development Coach, Trainer, and Speaker, dedicated to empowering individuals to define and achieve their authentic version of success. Her journey is marked by resilience and a passion for helping others.

After a distinguished 25-year career in senior leadership roles within manufacturing, including Executive Vice President and CFO, Barb realized she was living someone else's definition of success. This led her to an intensive study of resilience and positive psychology, understanding that true opportunities are created, not accidental.

In 2018, Barb launched Build Your Path LLC. As a leadership development coach, she now passionately guides individuals, teams, and boards to discover their authentic selves and build a life that truly reflects who they are, challenging the notion that "looking good and getting it right" should lead to performance anxiety. Her personal journey, including overcoming challenges like alopecia and the unexpected loss of her first husband, Bob, has further deepened her commitment to resilience and personal growth.

Complementing her coaching and speaking, Barb is the author of her first book, "So Much to Drool About: Lessons for Living Large," published in April of 2025. Through heartwarming stories inspired by her beloved Great Danes, she shares gentle wisdom on living in the present, embracing life's adventures, and finding joy and gratitude.

Barb's extensive commitment extends into her community. She is a founding member of the CNY Women's Fund and actively contributes to various non-profit organizations, including the NY State Mentoring program and the WISE Women's Business Center. She is a certified ICF coach (CPCC, PCC) and a certified Organization and Relationship Systems coach (ORSCC), and her impactful message has earned her a spot as a TEDx speaker.

Through her multifaceted work, Barbara Stone continues to empower others to forge their unique and fulfilling paths.

Learn more: www.barbstone.me

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Questions:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

The "Achieve Results Now" podcast, with hosts Mark Cardone and Theron Feidt, likens achieving your goals to using a GPS. They emphasize that just as a GPS helps you navigate, you can use a personal "GPS" system to reach any desired outcome in life. The hosts break down this analogy into three core components:

1. Set Your Destination (Clarity is Power)

The first crucial step is to clearly define your destination. Many people know what they don't want but lack a specific vision of what they do want. Just like a GPS needs a precise address, your goals need to be crystal clear. Vague goals, like "going north," can lead you astray over time. The clearer your destination, the more accurately your personal GPS can guide you back on track when detours inevitably arise. Regularly reviewing and confirming your goals' relevance (e.g., every three months) ensures you're always heading in the right direction.

2. Pin Your Current Location (Be Honest About Where You Are)

The second step involves honestly assessing your current position. This can be challenging as people often downplay or exaggerate their starting point. The hosts stress the importance of being objective about your present circumstances without judgment. Whether you're far from your goal or surprisingly close, this honest evaluation provides the necessary data for your "GPS" to calculate the correct route. They suggest asking a trusted friend or spouse for an objective opinion or even taking a self-assessment (like a fitness test) to get a true picture.

3. Set a Realistic ETA (Adjust, Don't Quit)

Finally, you need to establish a realistic Estimated Time of Arrival (ETA) for your goal. The hosts joke about always trying to beat the GPS's estimated time, but they highlight that setting an unrealistic ETA can be demotivating if you fall short, while too easy an ETA provides no challenge. The key is to be realistic and understand that, like a GPS, your ETA will adjust due to unforeseen "traffic" or "detours" (life's obstacles). The most important takeaway is to never quit when faced with delays; simply reset the timeline, not the goal itself. Breaking down large goals into smaller "checkpoints" (like rest stops on a long drive) can help maintain motivation by allowing you to celebrate progress and see how far you've come.

By applying these three GPS principles—setting a clear destination, honestly assessing your starting point, and setting a realistic yet adaptable timeline—you can effectively navigate your journey toward achieving any goal.

What's one goal you're working on right now that could benefit from using this "GPS" approach?

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Questions:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

This podcast from "Achieve Results NOW!" with Mark Cardone and Theron Feidt focuses on troubleshooting goals when things don't go as planned. They use the analogy of a printer that "should" work but doesn't, relating it to how goals sometimes fail despite our best efforts.

Three key steps to troubleshoot your goals:

1. Run a Systems Check: Re-evaluate Your "Why":

This initial step emphasizes the importance of understanding your motivation for a goal. By deeply exploring "why" you want to achieve something, you can gain clarity and renewed drive. The hosts suggest that sometimes, this re-evaluation might even lead you to postpone or scrap a goal if it's no longer aligned with your core values or priorities. They highlight the concept of creating leverage by involving others or making commitments, which can increase your motivation to follow through.

2. Pinpoint the Specific Obstacle: Identify Error Messages:

This step encourages listeners to act like a troubleshooter looking for an error message. Instead of blaming external factors, the hosts urge listeners to look inward and identify specific internal obstacles, often related to bad habits. They suggest that many obstacles are a result of our own behaviors and routines, emphasizing that these habits can affect multiple areas of life, not just the goal in question.

3. Software Update: Learn and Adapt:

The final step is about personal growth and change. This involves adjusting your thinking, learning from past mistakes, and adapting your approach. The hosts stress that if you remain the same person, you'll likely encounter the same problems. They encourage listeners to challenge negative self-talk and ingrained mindsets, particularly around time management. Additionally, they suggest identifying skill gaps and actively working to improve them, using examples like public speaking and joining groups like Toastmasters. The hosts conclude by recommending finding a trusted person who can provide honest feedback and help you identify your blind spots.

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Question:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

In this episode of the "Achieve Results NOW!" podcast, hosts Mark Cardone and Theron Feidt discuss the importance of improving memory in an increasingly technology-dependent world. They emphasize that memory is like a muscle that needs to be exercised and that relying too heavily on technology can hinder its development.

Here are three actionable tips from the podcast to improve your memory:

1. Engage Multiple Senses

To solidify memories, involve as many senses as possible. For instance, when trying to remember a name, don't just hear it; try writing it down or saying it aloud (naturally) during the conversation. For tasks like remembering a grocery list, visualizing yourself picking up the items in the store, or even drawing diagrams while taking notes, can significantly enhance recall. The more senses you engage, the stronger the memory connection becomes.

2. Create Vivid Mental Images and Stories

Transforming information into imaginative and even illogical stories can make it more memorable. When trying to remember something like a phone number, break it into chunks and weave a narrative around those numbers. Similarly, when setting goals, create a vivid story in which you are the hero achieving them. The more bizarre or emotionally resonant the story, the more likely you are to recall the information.

3. Practice Active Recall and Spaced Repetition

Actively retrieving information from your memory and reviewing it at increasing intervals are powerful techniques. For example, after taking notes, review them later the same day, then again, the next morning, and once more in the afternoon and evening. This spaced repetition helps lock information into long-term memory. Applying this to goals means regularly reviewing them so they become ingrained in your subconscious. This method is far more effective than cramming, ensuring that important information, from daily tasks to long-term aspirations, remains accessible in your mind.

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Question:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

In this Episode:

In this episode of the Achieve Results Now podcast, Mark Cardone and Theron Feidt discuss the critical importance of customer service, extending beyond business interactions to encompass personal relationships. They emphasize that effective customer service is a developable skill and a form of leadership, crucial for navigating a world increasingly absorbed in technology.

They propose three actionable steps to enhance your service and communication with others:

1. Greet and Treat People Like a VIP

This first step is about making everyone you interact with feel genuinely important and significant. Whether it's a family member, a friend, or a customer, show enthusiasm for their presence. Examples include giving a warm greeting, making eye contact, putting away your phone, and actively listening. The goal is to set a positive tone and convey that you're happy they are there and their needs matter, aligning with Dale Carnegie's principle of the human desire to feel significant.

2. Listen Like It's Your Job

Beyond a mere greeting, active and present listening is paramount. The hosts stress being fully engaged in the moment, not just hearing words but seeking to truly understand the other person's needs, often by picking up on subtle cues beyond verbal communication. They caution against listening with an agenda (e.g., trying to immediately push a product or solution), highlighting that true understanding builds stronger relationships. This active listening allows you to uncover underlying needs, as exemplified by a martial arts student seeking self-defense but truly needing more balance and personal time.

3. Solve the Problem (or Be of Service)

The final step is about providing value and finding solutions, but with a crucial caveat: understand the context. In a business setting, customers often approach you with a problem they want solved. Be an authority without being authoritative, offering confident solutions and real-life examples. In personal relationships, especially with loved ones, sometimes the "solution" is simply active listening and empathy, not an immediate fix. However, always look for ways to be of service, even subtly or by anticipating needs before they are voiced, demonstrating your value to them.

The hosts conclude by urging listeners to implement these steps to improve both professional and personal relationships, reminding them to share the episode with those who could benefit.

ARN Suggested Reading:

Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt

https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1

Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders

Question:

1. Do you have a question you want answered in a future podcast?

2. Go to www.AchieveResultsNow.com to submit.

Connect with Us:

Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store

www.AchieveResultsNow.com

www.facebook.com/achieveresultsnow

www.twitter.com/nowachieve

Thank you for listening to the Achieve Results NOW! Podcast. The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!