On December 12, Affordable Care Act (ACA) and Medicare call center workers at Maximus, the federal government’s largest call center contractor, traveled from across the country to rally and protest outside of the Department of Health and Human Services (HHS) headquarters in Washington, D.C. Workers demanded that HHS Secretary Xavier Becerra and the Biden Administration require livable wages of $25 per hour on federal call center contracts, ensure workers have access to affordable health care, and to investigate Maximus’s low road employment practices.

After the rally, the workers, members of the Communications Workers of America Union (CWA), were rebuffed when they tried to deliver a petition to the HHS main entrance.

Rev. Mark Thompson joined the workers in nonviolent disobedience and arrest on Independence Avenue, in front of HHS.

Rally speakers included:

• CWA President Claude Cummings
• Rep, Bennie Thompson (D-MS)
• Service Employees International Union President Mary Kay Henry
• ACA and Medicare Call Center Worker Katherine Charles
• Rep. Greg Casar (D-TX)
• Rep. Ro Khanna (D-CA)
• Rep, Cori Bush (D-MO)
• ACA and Medicare Call Center Worker Adriana Lewis

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