Laura Elizabeth tries to make her client’s experience working with her as amazing as possible. At one point in the interview, she talks about how she goes as far as to make every email, worksheet and phone call “amazing.”

Keeping clients happy is important if you want to get referrals, and I think we all want those.

We discuss:

• Getting a start on freelancing sites, and if they still work
• Writing amazing emails without writing them from from scratch every time
• A template for weekly check in emails that delight clients
• How to prevent clients constantly asking questions and distracting you from your work
• How to create standard operating procedures

Resources mentioned in the episode

• aText and TextExpander
• Client Portal
• Design Academy

Connection Info

• Twitter
• Website

Bio

Laura Elizabeth is a designer with a hankering for cross stitch and rockets. She runs Design Academy which aims to help developers conquer their fear of design. She's also launched her first product called Client Portal—a client-friendly way to keep your projects organised.

Rob Lowe runs Cloud Business, where they specialise in LinkedIn lead generation by building up your profile as an authority.

I met Rob the week before this interview and immediately thought that what he does is perfect for agencies.

If LinkedIn is a mystery to you, this is a great interview.

Video Version

We cover:

• How to set up your profile to get found
• How to write your headline and summary
• To write in first or third person?
• How to build your connections
• How to build authority and get inbound leads

If you’d like to take up Rob’s service or even white-label it to your clients, reach out to him at one of the links below.

Resources mentioned in the episode

• Rob’s LinkedIn Profile – connect with him where he shares loads of LinkedIn tips
• Cloud Business website

Connect with Rob

Linkedin

About Rob

I have been in the web space for the last 6 years – have experience in SEO, Adwords, and the sales side of web design. I started my own business 2 years ago, called Cloud Business, providing business growth strategies for businesses utilising LinkedIn as a growth medium. Our clients are all over Australia, New Zealand, and across in Asia. I have a team of 17 account managers and operations people – they are the real experts inside the business!

I am proficient in Social Selling, and mentor clients into how best to use this inside their own sales processes, teeing off what Cloud Business does for our clients on LinkedIn.

Brennan Dunn has been working with clients for the last decade. He started out as a freelancer and grew his business to an agency of 11 employees and $2 million in revenue in just 3 years.

Now he also helps other freelancers master their business. Chances are you’ve heard of Double Your Freelancing. This is Brennan’s community.

In this episode, Brennan and I talk about some very cool ways to get new clients and referrals that I haven’t really heard anyone talk about before. One of them involves beer, so I’m totally down for that.

Topics covered include:

• Using “launch parties” to get clients
• Running local events and seminars
• How to opt in almost anyone you talk to (much better than giving business cards out)
• How this lead to Fortune 500 clients
• Leveraging other events for leads
• Creating nurturing campaigns so you are always top of mind
• Creating email courses and newsletters

Resources mentioned in the episode

Sooo many resources this episode!

• Double Your Freelancing
• The Blueprint
• RightMessage
• FreePricingCourse.com
• MyWebAudit
• Client Portal Email Course
• Content Snare Email Course
• Drip

Connect with Brennan

Twitter

About Brennan

Brennan Dunn is the founder of Double Your Freelancing and helps teach over 50,000 freelancers and agencies how to earn more money and work with better clients. He’s also the co-founder of RightMessage, a software company that helps bring on-site personalization to the masses.

Mike is (or runs) the Productivityist where he helps people get more productive with coaching, workshops and tools.

He’s had a huge impact on the way I run my days through various techniques I’ve learned from him. We met a couple of years ago at Tropical Think Tank – Chris Ducker’s discontinued event in the Philippines where Mike was forced to hang out with me for days in a place he couldn’t escape.

You’ll learn how to get your time back and use the time you do have more effectively.

We discuss:

• Quick wins for productivity
• Daily theming
• Horizontal theming
• Using triggers (like mugs and clothes) to get in the zone
• Making journaling work for you

Get Mike’s resources about where to start with daily theming and more at https://productivityist.com/agencyhighway

Resources mentioned in the episode

• My post about daily theming which I learned from Mike
• Journey app
• Day One app

Connect with Mike

• Instagram
• Facebook
• YouTube
• Twitter

About Mike

I'm Mike Vardy and my mission is to help people craft their time so that they can define their day, funnel their focus, and make every moment matter. I write about crafting time. I podcast about crafting time. I even started making videos about crafting time. What I share whenever and wherever I can is my personal productivity methodology and philosophy called TimeCrafting.

I'm a Canadian living pretty much as far west as you can in Canada…Victoria, BC. I have an amazing and supportive wife named Anne and am the father of two: my daughter Grace, and my son Colton. So when I'm not sharing my message of TimeCrafting I'm hanging out with them.

Speaking of sharing my message, I've crafted a special link for you to go and get some free TimeCrafting tips and tactics. Just visit productivityist.com/agencyhighway to get those goodies.