My thoughts on how to find telemarketers and get to most out of them.

This episode has a story of a sale I closed from a client who told me he wouldn’t change his policy to me unless I saved him at least 20%. He wound up buying a policy from me that was 20% higher.

Customer service is the one thing that you can control in your agency. It’s crucial that you continually train and better your service over time.

Can you onboard a sales producer and pay them commission only. I’m not saying it’s impossible. I am saying it’s very high risk, potentially very expensive and you have to be diligent with training and tracking. You also have to find the right person who is excellent at sales and that in and of itself, might be the greatest challenge.

Two pieces of advice to get you 5-10 hours a week back. Audit your time. Monitor your screen time.

Buying an agency with existing employees is a big challenge. The best thing to do is lay out YOUR expectations of their job. They now work for a new company and it’s crucial that they understand their job might come with different expectations. The best case scenario is that they fit perfectly with what you are trying to do. They they are excited about the change in ownership. That they are excited to help you make the transition smoothly and are an important part of your success. This is rare. Many employees in this situation believe in some ways, that the agency is theirs and they have been responsible for its success. They no doubt had some role in its success, but make no mistake, the success belongs to the agency owner. They have been the one taking all the risks, making all the decisions and training those who have played a role. The fit has to be right for all parties.

As this is my 48th episode, I felt like you should know a little a lot me. I share a little bit about me and my path to becoming an agency owner.

If I told you do you have to sell life insurance policies by the e nd of next month could you do it? This podcast walks you through how to write life insurance policies quickly.

Sometimes we have people respond to our social media posts in a negative way. This episode walks you through proper ways to handle these difficult online conversations.

Here is a quick method to save you some time. If a potential client comes to you and asks for a quote it’s good to know the minimum premium of the product they are asking about. That way you can gauge right away if they are a good prospect for you or not. If you say, “this is going to be at least $2500” and they are ok with it, they you can apply. If they say “no thanks” you’ve just saved a bunch of time toward something that was going to be a dead end.