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How do you get to the Medicare Plan Finder? [1:49.522]
What updates are coming to the MPF? [4:00.806]
What are the pathways into the New Medicare Plan Finder? [5:21.855]
General FAQs about MyMedicare.gov and the new Medicare Plan Finder [7:25.003]
If my client doesn’t have a Medicare number, are they still able to shop on the new MPF? [7:46.678]
Can we still use Drug ID and Password Dates to access saved drug lists? [8:05.585]
How do you save an anonymous search? [8:47.280]
Is the new MPF be available in Spanish? [9:00.004]
Will Medicare Agents still be able to do any kind of plan comparison for clients? [9:09.784]
When will the old Medicare Plan Finder be unavailable? [9:32.029]
If a beneficiary doesn’t want to set up a MyMedicare.gov account, can they still use the new MPF? [9:43.596]
When performing an anonymous search, will the beneficiary need to go through the “learning screens?” [10:03.983]
What is the purpose of making beneficiaries log in to save their drug lists? [10:14.929]
Where can we send feedback or concerns about the new Medicare Plan Finder? [10:25.040]
Is there still a way to see if a person qualifies for Extra Help? [10:41.793]
Can a user self-enroll in a plan through the MPF? [10:51.518]
Will users have access to their Medicare Summary Notice (MSN) through MyMedicare.gov? [11:00.928]
Will the Medicare Plan Finder show logged-in users what Medigap/Medicare Supplement plan they currently have? [11:23.100]
Will the live chat be available 24/7 during AEP? [11:30.564]
Can a user enroll in a plan without creating an account? [11:47.962]
If the Medicare Plan Finder is not showing the correct Extra Help information, how can agents price the correct information? [11:57.398]
How often is Low Income Subsidy and Extra Help data updated? [12:22.797]
How does the live chat work? [12:31.529]
Is the live chat available for logged-out users? [12:44.857]
FAQs about account creation and logging in on Medicare.gov and the Medicare Plan Finder [12:54.299]
Does the beneficiary need to have an Email address to create an account? [13:04.246]
Once a MyMedicare.gov account is created will the username and password be activated immediately? [13:25.895]
If you try to create a MyMedicare.gov account but already have one, will the system stop you? [13:39.686]
Can two beneficiaries have the same username? [13:58.570]
When a beneficiary sets up an account using the Medicare Plan Finder, will that also create a MyMedicare.gov account at the same time? [14:10.739]
Are there password requirements? [14:29.132]
How often must the password be changed? [14:38.574]
Can you create an account if something doesn’t match what’s on file with CMS, like the MBI or zip code? [14:45.117]
Is the username and password the same for MPF and My Medicare dot gov? [15:06.207]
If you create an account with no email, how do you recover the log-in info? [15:13.143]
If a user forgets their account info, can they create a new one? [15:30.313]
FAQs about prescription drug lists and plan comparisons on the MPF and Medicare.gov [15:41.593]
Will drugs auto-generate for people who did not previously have a MyMedicare.gov account? [15:51.413]
Can users get a side-by-side, detailed plan comparison on one page? [16:18.533]
Can you look for Medigap plans on the Medicare Plan Finder? [16:28.646]
Can you look up provider information for Medicare Advantage plans in the MPF? [16:43.760]
Does the MPF give ratings for Medigap/Medicare Supplement plans? [16:56.102]
Can you see Medigap plans specifically for the user’s area and age? [17.10.809]
Can you compare Medigap/Med Supp plans using the Medicare Plan Finder? [17:30.609]
How would a user edit an existing drug list? [17:43.623]
Will medications auto-generate for users who are under 65 on disability? [18:02.952]
Is there a way to get more information on various services? [18:18.511]
Can users print plan details and comparisons? [18:32.847]
Has the drug list limit been increased? [18:38.242]
Will Part B drug information be included on the MPF? [18:48.441]
How many pharmacies can you choose to price compare? [19:01.078]
Can you find which pharmacies are preferred in Medicare drug plans? [19:09.577]
Are Dual-Eligible Demonstration plans on the MPF? [19:21.470]
Where does the data on Medigap plans come from and how often is it updated? [19:30.037]
Can you enroll in a Medigap/Medicare Supplement plan through the Medicare Plan Finder? [19:44.325]
CMS New Medicare Plan Finder page
Client’s MyMedicare.gov account creation [14:38]
Plan type selection (Original Medicare + Med Supp/PDP or Medicare Advantage) [17:00]
Drug selection and validation of dosage, packaging, or preferred pharmacies [17:53]
MAPD plan comparison and filtering [23:13]
PDP plan comparison and filtering [30:41]
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