Beyond Vanilla AI: The Era of Agentic Commerce

The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver frictionless, store-like expertise to digital channels.

Vic Miles from Microsoft and Crispin Lowery of Rezolve AI join Jeremy Goldman to discuss why the early adopter advantage is now a requirement for brand survival.

Key Discussion Points:

- The Expertise Bridge: How agents bring the nuance of an in-store associate to the digital checkout.

- The Tesla Analogy: Why retail tech is shifting from rigid engineering to fluid, software-first experiences.

- Personalization as a Killer App: Using AI to move from broad demographics to solving singular problems for individual shoppers.

- Choosing the Right Foundation: Why no-hallucination platforms and transparent brand voice control are the new vendor table stakes.

Stop managing metrics. Start mastering the human experience.