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Court cases can collapse due to unreliable witness statements. These are often taken some time after the crime has happened – but what if it was possible to take a witness statement very quickly using AI chatbots? Dr Julia Shaw is on the programme discussing her latest research into using an AI chatbot in reporting harassment in the workplace. Not only are statements taken more quickly, they are done better by a machine than a person, as people can interrupt, misinterpret, judge or incorrectly record statements. The AI chatbot sticks to a script and allows the witness to do the same.
Machine learning to understand Tinnitus
Women’s Engineering Society Prize
The programme was presented by Gareth Mitchell with expert commentary from Ghislaine Boddington.
Image: AI chatbot
Studio Manager: Giles Aspen
By BBC World Service4.6
105105 ratings
Court cases can collapse due to unreliable witness statements. These are often taken some time after the crime has happened – but what if it was possible to take a witness statement very quickly using AI chatbots? Dr Julia Shaw is on the programme discussing her latest research into using an AI chatbot in reporting harassment in the workplace. Not only are statements taken more quickly, they are done better by a machine than a person, as people can interrupt, misinterpret, judge or incorrectly record statements. The AI chatbot sticks to a script and allows the witness to do the same.
Machine learning to understand Tinnitus
Women’s Engineering Society Prize
The programme was presented by Gareth Mitchell with expert commentary from Ghislaine Boddington.
Image: AI chatbot
Studio Manager: Giles Aspen

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