When Ranjeet Banerjee talks about the work his organization, Cold Chain Technologies (CCT), does to transport vaccines and other biologics that must be temperature controlled, he stresses that the company doesn’t solely rely on technology. CCT approaches its work by first considering what problems it’s trying to solve, developing use cases, and then considering whether a technology solution might be the best way forward.

In this episode, we learn how a combination of Ranjeet’s background in chemical engineering, his experience working in the health care space, and a holistic approach to leadership and problem-solving enable him to lead CCT to constantly innovate in the supply chain space. Ranjeet also discusses the benefits of a customer-first mindset and shares insights applicable to leaders in industries beyond health care. Read the episode transcript here.

Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.

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Guest bio:

Ranjeet Banerjee is the CEO of Cold Chain Technologies (CCT), a leading global provider of comprehensive thermal assurance solutions for temperature-sensitive drugs, vaccines, and biologics. Under his leadership, CCT is playing a key role in the COVID-19 pandemic response, with both the Moderna and Johnson & Johnson vaccines exclusively using CCT’s thermal assurance packaging solutions across the U.S. CCT is also supporting the in-transit cold chain needs for vaccine distribution across the globe. Previously, Banerjee spent 25 years at global medical technology company Becton Dickinson, most recently serving as corporate executive vice president as well as president of the U.S. and Canada regions, with responsibility for more than $6 billion in revenue. Banerjee is a member of the Advisory Board for the CEO Leadership Alliance of Orange County. He earned a bachelor’s degree in chemical engineering from the Indian Institute of Technology.

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