Thanks to monitoring technology, Griswold has learned just how often clients fall when caregivers are not in the home, CEO Michael Slupecki said. This technology also has helped to provide insights into whether caregivers and patients are getting along and whether patients are confused about their medications. This type of data not only helps to improve the experience for patients, it also provides key data for insurance payers like Medicare Advantage. As the number of people aging in place grows and caregiver shortages worsen, AI will help to manage limited resources, he said.

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