Freight brokers waste hours on missed calls and rate negotiations. What if AI could handle those conversations instantly?

Roger Boza, Chief Technology Advisor at CloneOps, explains how AI-powered voice agents are transforming brokerage operations. From real-time rate negotiations to eliminating phone call bottlenecks, Boza breaks down how AI streamlines freight without replacing human brokers.

Key Topics Covered:

• Agentic AI vs. Automation – What’s the difference?
• AI-powered phone conversations – Faster, more efficient freight booking
• Rate negotiation in real-time – No more missed calls or lost deals
• Keeping brokers in control – How sentiment analysis ensures a human touch
• Security and compliance – Why AI in freight must be trustworthy and scalable

"You don’t go on hold. You don’t get frustrated. AI can negotiate rates in real-time—so brokers and carriers don’t waste time playing phone tag." – Roger Boza

LINKS:

• Roger's LinkedIn
• CloneOps' Website

WATCH THE FULL EPISODE HERE

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