AI SIX Podcast

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Enterprise voice agent deployments are growing fast, 340% year on year, with two-thirds of Fortune 500 companies now running production systems. 

In this episode, I break down what AI voice agents are, how they work, and why businesses are using them for both inbound and outbound calls.

I explain how the technology listens, thinks, and talks in real time, the practical steps to get started without being a developer, and the planning required to map conversations, handle exceptions, and escalate to humans when needed. I also cover the critical governance and compliance issues, from EU transparency rules and GDPR to US robocall regulations, and why disclosure, consent, and careful testing are non-negotiable.

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A recent study found that more than a third of what employees type into ChatGPT contains sensitive data, and on most personal plans, that information can be used for model training by default. 

In this episode, I break down what organisations often miss about ChatGPT’s privacy settings, the difference between consumer and enterprise tiers, and why shadow AI use is becoming one of the biggest governance risks inside companies. 

Want to go deeper on AI? 

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France has made a bold move by signing a military AI deal that keeps its systems, data, and infrastructure under national control. 

In this episode, I explain what sovereign AI really means, why President Macron is pushing a European “third way” between the US and China, and how companies like Mistral are being positioned as strategic champions. 

I look at the opportunities, the scepticism, and why this matters far beyond defence. For governments, regulated industries, and organisations buying AI right now, the key questions are no longer just about capability, but about control, hosting, jurisdiction, and exit strategies. 

Want to go deeper on AI? 

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 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector. 

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Inspired by a question I was asked during a recent training in Luxembourg, this episode tackles a fear I hear all the time. Are we outsourcing our thinking to AI.

I explore why the real risk is not the technology itself but how we use it, how intentional interaction can strengthen judgement, and why critical thinking will only grow in value as AI takes over more execution. With insights from Harvard PhD candidate Shae Omonijo, this is a practical look at how to stay firmly in the driving seat in an AI-powered world.

Want to go deeper on AI? 

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 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector. 

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Google has just launched free, full-length SAT practice exams inside its Gemini app, and it could reshape how people learn. 

In this episode, I explore how on-demand AI tutoring at global scale could democratise exam prep, disrupt the tutoring industry, and signal what’s coming next for corporate training and workplace learning. 

From personalised study plans to big-tech rivalry in education, this is a glimpse into a future where AI becomes learning infrastructure, with important warnings about why human oversight still matters. 

Want to go deeper on AI? 

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In today’s long listen episode, I join Michael O'Kane for my regular Thursday digital download on Dublin FM’s Good Morning Dublin to unpack the viral AI sensation that’s shaking up the tech world, OpenClaw. 

Unlike tools such as ChatGPT, OpenClaw doesn’t just respond to prompts; it acts. 

But here’s the catch: it’s open source, recently hacked, and requires deep access to your personal systems.

 Agentic AI is now mainstream, but should you trust it? 

Want to go deeper on AI? 

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 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector. 

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Citigroup is training 175,000 employees in AI prompt skills across 80 locations, and the program is mandatory. 

In this episode, I break down what this means for the workforce, why AI literacy is no longer optional, and how reskilling ties directly into the bank’s broader strategy.

I explore the co-pilot narrative, the uncomfortable math of simultaneous AI training and planned job cuts, and why Citigroup sees reskilling as a strategic advantage. This is a blueprint for enterprise-wide AI adoption, and a wake-up call for anyone who wants to stay relevant as AI becomes a core competency.

Want to go deeper on AI? 

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 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector. 

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Around 70% of hiring managers say they struggle to find entry-level talent in robotics and automation. In this episode, I break down what it really takes to succeed in applied AI in 2026.

I cover the technical skills you need, from Python and cloud platforms to LLMs and vector databases. I explain how MLOps keeps AI running in real products, and why governance, compliance, and trust are just as important as coding. I also explore certifications, building a portfolio of real projects, and the soft skills that make your technical expertise count.

If you want to move from theory to production, this episode is your roadmap to becoming an applied AI specialist.

Want to go deeper on AI? 

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 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector. 

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The UK Government is investing £115 million in Police.AI, a National Centre for AI in Policing that will test, scale, and deploy AI across every force over the next three years. The goal is to automate administrative work, accelerate investigations, and give frontline officers back millions of hours each year.

In this episode, I explore how AI-powered tools will handle CCTV review, evidence processing, and suspect identification, the expansion of facial recognition capabilities, and the infrastructure supporting this national rollout. I also examine the critical questions of accountability, oversight, and whether efficiency gains will actually translate into real-world results.

Want to go deeper on AI? 

📖 Buy AI Playbook

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🎓 Level up with the CPD Accredited AI Playbook Diploma

 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector. 

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Over 230 million people worldwide now ask health and wellness questions on ChatGPT every week. OpenAI’s new ChatGPT Health lets users connect their wellness apps and, in the US, medical records, while ChatGPT for Healthcare provides enterprise-grade tools for hospitals.

In this episode, I explore how AI is moving directly into consumer healthcare, the infrastructure behind these tools, and the opportunities and risks they bring. 

I also examine adoption, trust, governance, and why healthcare is big business for LLMs.

Want to go deeper on AI? 

📖 Buy AI Playbook

📩 Get my weekly LinkedIn newsletter, Human in the Loop. 

🎓 Level up with the CPD Accredited AI Playbook Diploma

 📞 Let's talk about AI training for your team: digitaltraining.ie or publicsectormarketingpros.com if you are in government or publics sector.