Open For Business

AI Startups: Why Distribution is the Only Moat Left


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While skeptics dismiss the current wave of startups as mere AI 'wrappers,' a grassroots movement in Kuala Lumpur is ignoring the noise and building anyway. It begs the question: is it really just an 'AI wrapper' if it solves a fundamental business problem?

Joseph Chin, City Organizer for AI Tinkerers Kuala Lumpur, joins BFM’s Open For Business to discuss how a small meetup grew into a thriving network of nearly 2,000 members. A former software engineer turned solo founder, Joseph also shares the journey of bootstrapping DocuAsk.ai to profitability, acquiring nearly 300,000 users along the way.

We discuss:

  • The "Wrapper" Debate: Joseph argues that while some AI products are lazy wrappers, others (like his own) act as essential bridges, making complex models palatable for end-users, much like Uber is an "AWS wrapper."

  • Distribution as the Moat: Why building great software is no longer enough. Joseph explains his painful pivot from engineer to operator, realising that mediocre software with great distribution beats the alternative every time.

  • The Pivot to Profit: How he saved his bootstrapped startup by firing marketing agencies and learning digital ads himself, a move that tripled performance and led to profitability.

  • The AI Tinkerers Explosion: Inside the rapid growth of the KL chapter. Joseph shares how loneliness as a solo founder sparked a community that now inspires members to quit their jobs and launch startups.

  • Shattering Talent Myths: We discuss the massive turnout for recent local hackathons (almost 2,000 RSVPs), debunking the long-held assumption that Malaysia lacks the deep tech talent or hunger to build world-class products.

  • The Value of "Tinkering": Why action beats theory. Joseph advocates for hackathons not just for product creation, but as a forcing function to break self-imposed limitations and accelerate learning velocity.

See omnystudio.com/listener for privacy information.

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Open For BusinessBy BFM Media


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