In this episode, Akshay Datt talks to Prithvijit about his early childhood days growing up in Calcutta and then later studying at ISI Delhi as a student of quantitative economics. Prithivijit also shares about his corporate work life – working in big large corporations such as GE & HP where he incubated and built two of the largest business analytics services organizations.

The episode captures his journey thus far and learn some great insights about maintaining successful co-founder relationships.

In this podcast, the CEO and Co-Founder of BRIDGEi2i, Prithvijit Roy, engages in a conversation with Senior Editor, Analytics Insight, Priya Dialani, on how the ecosystem of data and analytics have evolved over the years with the advent of artificial intelligence. He emphasizes how AI can be made real for enterprises by empowering organizations with data-driven decision making by using advanced analytics algorithms. Prithvijit Roy also talks about how intelligent automation in operations makes processes more efficient and streamlined, especially with revenue enhancement, augmented data management, or driving personalization. He goes on to illustrate how BRIDGEi2i's AI-powered solutions present a whole new gamut of opportunities for enterprises to accelerate their digital transformation initiatives.

Listen to Arun Krishnamoorthy speak on how BRIDGEi2i is using AI and Analytics to help Enterprises in supply chain transformation. The talk also focusses on BRIDGEi2i's proprietary  AI Accelerators and how they can help businesses accelerate the transformational journey. 

Today the Chief Risk Officers(CROs) struggle with the critical task of monitoring and assessing key risks in real time and firefight to mitigate any critical issues that arise. An Automated Risk Surveillance system to adequately alert them to credit risks and respond quickly to dynamic market scenarios is the need of the hour to help them navigate through the complex ecosystem.BRIDGEi2i‘s AI-accelerator Watchtower, is fundamentally designed fit into multiple use-cases of Financial Services, such as, tracking response and customer conversions for marketing and cross-sell, delinquency, NPAs and losses for credit risk, and so on. It helps companies identify opportunities for proactive risk intervention.

Meet the speakers: Ashwini Agrawal & Monica Gupta are two senior leaders in FS Domain and Data Engineering and AI Accelerators at BRIDGEi2i, respectively. 

Ashwini Agrawal leads the Financial Services practice at BRIDGEi2i. He has extensive experience in designing solutions for clients using advanced ML techniques to harness information from different forms of data to power AI actions across customer acquisition and growth, risk management, and customer service. Ashwini has previously worked with HSBC, Capital One, and [24]7 Inc in different roles. He holds a Masters from IIT Kharagpur in Physics (5 yr. Integrated). Ashwini was named among AIM’s 40Under40: Leading Data Scientists in India 2019.

Monica Gupta is Manager, Data Engineering and AI Accelerators at BRIDGEi2i, and leads the Design and Deployment of contextualized AI solutions for clients at BRIDGEi2i. Bringing in the techno-functional perspective, she handles roadmap, solutions and delivery of AI accelerators as part of her current responsibilities. She has led some sizeable Digital Transformation programs in the areas of Customer Experience, Supply Chain, Sales and Digital Marketing across CPG, Enterprise Tech and Consumer Tech companies. Monica holds a Master's degree in Finance from Delhi University.

One of the crucial asks in enterprises today is the need for agile business surveillance. Executives want real-time business performance monitoring with the ability to get contextual alerts and deep-dive analysis. And this need extends to functions pan-enterprise, be it credit risk, supply chain, marketing or talent. For CPG companies, the landscape keeps evolving very fast, and players need to be agile and flexible to keep themselves one step ahead of the competition. BRIDGEi2i’s AI-led Accelerator like Watchtower can help a lot and, in fact, already transforming Supply Chains—be it keeping an eye over a particular SKU’s sales decline or pricing advantages by a competitor—with its exceptional ability to detect anomalies and point out root-causes that need immediate attention and enable cross-functional collaboration.

After two consecutive quarters of revenue loss and a cautiousness to invest due to uncertain market scenario, some businesses in the US are trying to leverage new datasets for better demand forecasts, and therefore pass those inputs for supply chain efficiencies and offer better customer experience. For those bold enough, this is an opportunity to accelerate their initiatives for growth with digital transformation, observes Laura Mills, Laura Mills,  Senior VP for Sales & Region Head - US, BRIDGEi2i - US, at BRIDGEi2i in this episode of AI to Impact podcast.

Outcomes, processes, and talent define a synergetic ecosystem for modern-day enterprises and therefore enterprises are constantly looking for opportunities to drive better customer experience, improve operational efficiency, and provide the right tools and information to their employees at work. Capturing the right signals and using them to respond to the ever-changing needs and post-pandemic times is essential. AI-led Intelligent Operations can help a lot and, in fact, already transforming these areas—be it developing smart apps for banking or using drones to do damage surveys for insurance—with its exceptional ability to detect anomalies and recommend next-best options. BRIDGEi2i AI accelerators are great examples of tools that enable Intelligent Operations, pan-enterprise, and at scale. They could help save precious time and resources and reduce cost leakages. Intelligent Operations certainly is going to be increasingly the way forward for enterprises.

Through the crisis and after, companies that bank on sales to bring in the desired revenue that will drive growth, also need to focus on making sure that their salespeople are doing things right. It is crucial that the salespeople reach out to customers and try to find out what’s keeping the latter awake through nights, their pain points; secondly, they need to take that feedback and see that if something could be done to help the customers out, and lastly to care for their salespeople by providing them with the right solutions and training. There is a fine line between being a motivator and a leg-breaker in sales, and in post-pandemic days, salespeople will be expected to demonstrate that extraordinary leadership.

In order to bring more value to the table in post COVID times, B2B sales organisations today continuously looking out for the right insights to pursue the right opportunities. And that’s why digital sales enablement powered by AI becomes all the more important. To start with, AI can eliminate bias, rule out wrong choices to identify the right ones and make those ones better. The enterprises which are adapting to this change will emerge leaders, predicts Jim.

Dispelling unwanted fears like the future of work will be taken over by AI, Ria Persad, a leading climate scientist and industry thought leader points out that there can’t be a world that is perpetually run by AI forever, but there will be need for personnel with special skills to run those systems. So those skillsets need to be focussed on. Persad says Automated Planning, Prediction Making and Using Reason to Accomplish tasks—these AI-based processes will radically transform in the way we live and work, especially in the post-pandemic world.