Whilst at Web Summit, podcast host David Savage sat down with David Shim, founder and CEO of Read AI, to explore how artificial intelligence can do more than just summarise your meetings—it can understand reactions, recommend actions, and even warn you when your client or team is losing trust.

Shim, who previously scaled Foursquare, shares his vision for a future of proactive, personalised AI that integrates across all work platforms—not just one vendor’s walled garden. The conversation touches on everything from adoption barriers and agentic hype to emotional intelligence and the ethics of AI in the workplace.

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