AIMinds

Vaibhav Saxena, Co-Founder at Infer, a company which accelerates revenue growth with AI voice bots automating phone conversations and executing tasks like humans for insurance and lending.

Episode Highlights
-Vaibhav Saxena shares his journey from being an architect to diving deep into AI, inspired by a passion for interdisciplinary learning and a leap of faith into engineering and deep learning.

-Vaibhav recounts how frustrations with consuming and searching for audio information during the pandemic led to creating a semantic audio search product and the challenges they faced with user alignment and scalability.

-Vaibhav explains how repetitive queries in insurance calls inspired Infer current focus on lead qualification voice agents, simplifying complex insurance terminology and boosting conversion rates.

-Vaibhav highlights the importance of transparency when deploying AI, sharing insights into customer behavior when interacting with voice agents and the evolving trust in AI technology.

-Vaibhav discusses Infer vision for automating insurance sales with AI-driven voice agents and their efforts to balance AI innovation with human-like consultation for better user experience.

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Connect with Vaibhav Saxena:
https://www.linkedin.com/in/vaibsite/
https://www.infer.so/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://twitter.com/deepgramai
https://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4

Oren Goldschmidt is co-founder and CEO of Mova.ai which is focused on helping companies understand what really goes on when they have conversations with their customers. Oren has been building software startups since high school but took a few years out to get a PhD before diving back into the startup scene. He’s launched and sold several startups and spent a few years as a VC before deciding that building great businesses is more fun than finding them.

Episode Highlights
-Oren shares his journey from studying computer science to pursuing philosophy, a decision driven by his desire for a more engaging experience, and how it led him back to entrepreneurship.

-Oren describes how Engage provided a scalable solution for banks to offer personal banking services, revolutionizing customer experience by assigning customers to dedicated bankers.

-Inspired by challenges in scaling meaningful customer relationships, Oren explains how Mova AI was created to provide deep conversational analytics, transforming customer service insights.

-Oren discusses how Mova AI leverages AI to analyze calls, identify patterns, and improve agent performance, enabling organizations to understand and address specific customer pain points effectively.

-Oren reflects on the evolving role of AI in enhancing agent training, optimizing processes, and even enabling use cases like clinical note-taking, all while maintaining context-aware and actionable insights.

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Connect with Oren Goldschmidt:
https://www.linkedin.com/in/ogoldschmidt/
https://www.mova.ai/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://twitter.com/deepgramai
https://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4

Karun Kaushik, Co-Founder and CEO at Delve. Delve helps fast-growing companies get SOC 2 and HIPAA compliant in days, not months.

Episode Highlights
-Dropping out of high school and college, Karun shares how taking community college classes and conducting research at MIT shaped his entrepreneurial path.

-Karun describes how building a healthcare AI scribe led to discovering the complexities of compliance, sparking the idea for Delve.

-Delve automates HIPAA and SoC2 compliance processes with AI agents, aiming to make security seamless and scalable for startups.

-Karun discusses the challenge of balancing innovation and regulation in AI and regulated industries, envisioning AI-first compliance solutions.

-Lessons in Startups: Karun shares insights on overcoming challenges, learning from missteps, and the importance of persistence and innovation in building Delve.

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Connect with Karun Kaushik:
https://www.linkedin.com/in/karun-kaushik/
https://www.getdelve.com/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://twitter.com/deepgramai
https://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4

Aaron Wang, Co-founder and CEO of Apriora, on Revolutionizing Hiring with AI. Aaron Wang shares his journey from academia and AI research at Facebook to founding Apriora, a company transforming hiring through autonomous AI recruiters. He discusses the inefficiencies of traditional recruitment, the rise of agentic AI, and Apriora’s innovative solutions.

Episode Highlights
-Aaron’s transition from working on smart glasses and self-supervised learning at Facebook to starting Apriora, inspired by the rapid advances in AI.

-Apriora automates 70-90% of hiring tasks, including resume screening, scheduling, and interviewing, using AI-driven voice and video agents.

-Aaron highlights the adversarial nature of modern hiring, with both candidates and employers using AI tools, and how Apriora helps companies stay ahead.

-Apriora serves large companies handling high-volume applications, helping them quickly identify and engage top candidates.

-Aaron predicts a shift towards AI agents transforming recruitment, making it faster, fairer, and more efficient for all parties.

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Connect with Aaron Wang
https://www.linkedin.com/in/aaronjwang/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://twitter.com/deepgramai
https://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4

Will Bodewes, CEO and co-founder of Phonely, is transforming call center operations with voice AI technology. From ultra-endurance sports to founding Spokesound and launching Phonely after earning a PhD in applied AI, Will shares the key lessons he's learned along the way.

Episode Highlights
- Will shares his transition from ultra-endurance sports to founding Spokesound, highlighting key lessons learned.

- He explains how his PhD in applied AI shaped Phonely’s mission to enhance customer support with conversational AI.

- The discussion covers AI-to-AI interactions, focusing on security, multilingual support, and minimizing AI hallucinations.

- Will discusses the challenges of using AI in sales and how Phonely is revolutionizing customer engagement and efficiency.

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Connect with Will Bodewes and Phonely:
https://www.linkedin.com/in/william-bodewes/
https://phonely.ai/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/https://www.linkedin.com/company/deepgramhttps://twitter.com/deepgramaihttps://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4

Tom and Adrian, co-founders of Canonical AI, discuss how their innovative analytics platform is shaping the future of voice AI. They cover the evolution of voice technologies, the challenges developers face, and how Canonical AI helps create smarter, more intuitive voice agents.

Episode Highlights:
- Tom and Adrian share their journey from agricultural tech to voice AI, fueled by their passion for providing developers with actionable insights.

- Adrian explains how their platform offers advanced analytics, including call success rates, engagement metrics, and real-time call flow mapping.

- They address user hesitancy from poor past experiences and showcase how Canonical AI overcomes this with diagnostics and custom alerts.

- Tom envisions voice AI replacing traditional interfaces, with Canonical AI enabling developers to create seamless, human-like interactions.

- The team emphasizes democratizing voice AI analytics, empowering developers to iterate and improve without solely relying on user feedback.

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Connect with Tom & Adrian
https://www.linkedin.com/in/tom-shapland-b4494212/
https://www.linkedin.com/in/adrian-cowham-a6027a56/
https://x.com/tom_shapland

Product 
https://voice.canonical.chat

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://x.com/deepgramai
https://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4

Mo Asady, CTO of Convirza, brings over 20 years of global IT expertise, with leadership roles at Microsoft Dynamics, FreightOn, and Convirza. Known for his adaptability and tech insight, he has led teams across industries and continents, focusing on driving revenue through call analytics.

Episode Highlights
- Mo shares his journey from coding in the '80s to key roles at Microsoft and innovative blockchain projects in Dubai.

- As CTO, he has driven Convirza’s AI shift, using LLMs to enhance call analytics and optimize customer interactions.

- Mo discusses turning challenges like ChatGPT into opportunities by deploying focused, cost-effective AI tools.

- Mo envisions AI transforming customer interactions and driving growth in real-time business engagement.

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Connect with Mo Asady and Convirza:
https://www.linkedin.com/in/moasady/
https://www.convirza.com/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/https://www.linkedin.com/company/deepgramhttps://twitter.com/deepgramaihttps://www.facebook.com/deepgram/

Join the Deepgram Discord Server!
https://discord.com/invite/xWRaCDBtW4

Pallavi Gadepalli, Founder & CEO of Enterprise Chai, joins the AI Minds Podcast to discuss her journey from software developer to customer success visionary. With two decades of experience at Microsoft, eBay, ServiceNow, and Cisco, Pallavi has pioneered AI-driven solutions that transform real-time customer engagement.

Episode Highlights:
- Pallavi’s career evolution includes her journey from early software development challenges to leading customer success at major tech companies.

- The vision behind Enterprise Chai is how Pallavi founded the company to revolutionize customer success with AI-powered tools for platforms like Zoom, Teams, and WebEx.

- She addresses challenges in customer success by bridging gaps between sales and customer success with AI to streamline product knowledge and commitments.

- Enterprise Chai empowers teams with real-time insights for proactive, data-driven customer engagement.

- Pallavi’s vision aims to reshape customer success and product strategies, driving smarter, AI-supported interactions across industries.

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Connect with Pallavi Gadepalli and Enterprise Chai
https://www.linkedin.com/in/pallavigadepalli/
https://www.enterprisechai.com/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://x.com/deepgramai

Michael Ocean, a 10-year sales veteran and former leader at Hopin, shares his transition from musician to entrepreneur. As the founder and CEO of SellMeThisPen, he discusses how his early startup experiences and time at Hopin influenced his approach to business. Noticing issues with traditional sales training, he started SellMeThisPen to provide real-time, personalized training aimed at improving sales team performance.

Episode Highlights:
- Michael's transition from musician to entrepreneur through early-stage startups.

- How his corporate experiences at PCM led him to seek more flexible, innovative work environments.

- Lessons from Hopin’s rapid growth and the sales training challenges that inspired SellMeThisPen.

- How AI-driven, real-time sales training is helping teams scale efficiently.

- The future of sales enablement through personalized AI-powered learning.

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Connect with Michael Ocean and SellMeThisPen
https://www.linkedin.com/in/michaelocean
https://www.sellmethispen.ai/

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://x.com/deepgramai

In this episode of AIMinds, Sebastian Mourra, co-founder and CEO of Alphana, takes us through his journey of entrepreneurship, innovation, and content strategy. From spearheading digital marketing at Universal Music Group to founding Alphana, Sebastian shares invaluable lessons in leveraging AI to streamline content creation for creators and entrepreneurs.

Episode Highlights:
- Sebastian discusses his move from leading digital marketing for brands like Enrique Iglesias and Pepsi at Universal Music Group to launching startups fueled by AI and innovation.

- He shares how founding RAS Interactive led to developing SaaS products like Zeki, transforming multifamily real estate marketing.

- Sebastian introduces Alphana, his latest venture, which automates social media content creation, turning videos and podcasts into viral content with the help of AI.

- Reflecting on his company's acquisition, he highlights key lessons in negotiation, team leadership, and balancing entrepreneurial vision with business strategy.

- Sebastian explains Alphana’s goal of fully automating content workflows, helping creators and entrepreneurs scale their impact.

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Connect with Sebastian Mourra and Alphana
https://x.com/SebastianMourra
https://www.youtube.com/@SebastianMourra
https://www.linkedin.com/in/sebastianmourra

https://www.alphana.ai/
https://www.youtube.com/@AlphanaAI
https://x.com/alphanaai

Connect with Demetrios:
https://www.linkedin.com/in/dpbrinkm/

Connect with Deepgram:
https://deepgram.com/
https://www.linkedin.com/company/deepgram
https://x.com/deepgramai