In this episode of the Shift AI Podcast, we delve into how AI is transforming the banking industry with guest David Gillespie, a technology leader at CIBC. David shares insights into AI-driven innovations at CIBC, from the automation of document processing to enhancing employee performance and discusses the regulatory challenges in the banking sector. He highlights the importance of AI education among business leaders and how CIBC is fostering an AI-forward mentality among its executives.

The episode also touches on the future prospects of AI in banking, suggesting a potential system reset in how financial institutions operate. This conversation is particularly valuable for those interested in practical AI applications within finance and regulated industries.

Chapters:

02:10   Introduction and Background

05:21   Early Years at CIBC and Innovation

08:24   Use Cases: Document Ingestion, Client

19:20   Human in the Loop and Job Displacement

23:16   Regulation and Governance in AI Banking

28:27   The Future of Work and AI in Banking

Connect with David Gillespie

LinkedIn: https://www.linkedin.com/in/david-gillespie-7a744a22

Connect with Boaz Ashkenazy

LinkedIn: https://www.linkedin.com/in/boazashkenazy

X: boazashkenazy

Email: [email protected]