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This podcast episode is a bit different…I’m going to read you an article that I cut out of a newspaper over 30 years ago and I’ve carried it around with me ever since…I’ve hung it on several vision boards, I’ve had it taped to my bedroom mirror and now I’ve got it hung on my bulletin board in my office. This article has been my reminder…kind of like my guiding light. I was looking at it the other day and thought “if it’s helped me all these years, then it could help someone else too”.

If you’re a salon owner and feel like you're losing control of your team, go over to https://salonownershipmadeeasy.com/bringoutthebest for our FREE .pdf "Bring Out the Best in your Team" and find out the #1 thing you should be doing today to achieve ultimate success...it's easier than you think. 😃

 

If you found value in this podcast episode, will you share it with your salon owner friends…Tell them to follow the show, so they don’t miss an episode. Remember, let us know if there is a challenge you’re having as a salon owner. We will help find a solution. Take care until next time!

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______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

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Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
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When you are just opening up a salon…there are so many things to consider and make decisions about, like branding, décor, service menu, website, POS system, retail, compensation…so. Many. Things…But did you stop to consider that your business values are just as important as all those other things?

In today’s podcast, we’re going to break down what values are and why they’re so important to your salon’s culture. 

For your core values to really matter, it goes far beyond a simple list of guiding principles. Ideally, they need to authentically define how you and your team members (1) operate, (2) behave, and (3) interact on a day-to-day basis. They should be supported by accountability mechanisms so they can be easily integrated into performance management systems or your monthly one-on-ones.

 _____

If you’re a salon owner and need some guidance with one-on-ones, go over to https://www.salonownershipmadeeasy.com/oneonone for our FREE .pdf The "Must Have" Questions for a Successful One-on-One
_____

If you found value in this podcast episode, will you share it with your salon owner friends…Tell them to follow the show, so they don’t miss an episode. Remember, let us know if there is a challenge you’re having as a salon owner. We will help find a solution. Take care until next time!

Links mentioned in Podcast:
Simon Sinek on Values
Brene Brown's List of Values

 

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______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
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Send Danise a Text Message.

This is the second part of last weeks episode…on how to fire someone. Last week we talked about a few ways to get it wrong…and how to set it up so you wouldn’t have to fire someone…if you haven’t listened to that, I suggest you go back and take a listen. ….. But then a few of you reached out to ask about how to actually go about firing someone correctly…because they needed help with finding the right words and such. Thank you so much for reaching out! So, in this episode we will talk about all of that. Let’s just say, terminating someone is never easy…and it doesn’t get easier

Firing employees is one of the toughest things to do as the owner of a salon. We develop friendships with our team members…they become like family. However, you are a business owner and have to make business decisions. Just remember to keep feedback about behaviors…not every termination will end smoothly…in fact, most do not. But just keep your chin up. Do the right thing. The right people will find you and your salon…

If you’re a salon owner and need some guidance with one-on-ones, go over to https://www.salonownershipmadeeasy.com/oneonone for our FREE .pdf The "Must Have" Questions for a Successful One-on-One


0:00
How to fire an employee correctly.
1:47
Most employee terminations are stressful and emotionally draining on owners.
3:31
The most common mistake that owners make is to address the problem, but then they don’t provide any next steps.
5:17
What do you own in having to fire an employee?
7:24
Don’t second-guess yourself when it comes to firing.
9:47
Give a letter of recommendation.
12:17
What to do if an employee asks you why they’re being terminated.
14:30
Make it clear that the topic isn’t up for discussion.
16:45
Don’t talk about it in front of clients and employees.

Subscribe to my YouTube channel 

Use my Gloss Genius link to start using today!

______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
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Shop my favorite Eufora Products.

Send Danise a Text Message.

Is Firing Someone Bothering You? Here's What to Do

Do you find yourself as the leader of your salon, having to let someone go? It can be that they aren’t fitting in to your culture, or that they have toxic & derailing behavior, or maybe you caught them doing something, like stealing or lying…Whatever the situation, firing team members can be stressful.

What I'm going to share with you, is a result of years of experiences mostly doing this terribly. And what I want to do is help you avoid some of the things that I had to navigate, some of my own head garbage around how to do this well- how to be clear, how to be kind, and how to not let a situation get out of hand to the degree to which both of you are surprised by the outcome.

If you’re a salon owner and need some guidance with one-on-ones, grab  our FREE .pdf The "Must Have" Questions for a Successful One-on-One

0:00
When you find yourself as the leader of your salon having to let someone go, it can be that they aren’t fitting into your culture
1:19
When it comes to firing people, I did this horribly.
3:26
Firing someone is one of the most stressful parts of running a salon.
5:13
Mistakes I’ve made in letting people go.
7:12
What do you do when you have a team member who’s struggling?
9:16
Don’t surprise people.
10:36
On the very first day, let them know your expectations.
12:42
If you need help with monthly one-on-ones, you can sign up for a free PDF.

Subscribe to my YouTube channel 

Use my Gloss Genius link to start using today!

______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
Instagram: danisekeilitz

Shop my favorite Eufora Products.

Send Danise a Text Message.

EP 121 Know Better. Do Better.

If you’ve followed us in the past, you’ve probably noticed a big change…yes, we’ve changed our podcast name from "The Little Things" to "Salon Ownership Made Easy"! I’m so excited to go down this path and help my fellow salon owners with all those challenges that are stressing them out…you know, all.the.things… With so many changes happening in our industry these days, it seems like my salon owner friends have been reaching out to me in need a shoulder to cry on, or a hug, or a big dose of reality. I think what they really need is someone who just understands what they’re going through. Because one thing I know for sure, salon owners are a different breed.

 

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______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
Instagram: danisekeilitz

Shop my favorite Eufora Products.

Send Danise a Text Message.

April Cox is an American Board Certified Hair Colorist. She is also an Educator for Eufora International since 2005 as an Academy Instructor in Core Shapes for precision cutting and a Color Educator since 2016, with now just joining the curl team in 2020. These positions give her the opportunity to travel to salons and share education to inspire and share. She also earned Educator of the year in 2019. Today we are sitting down to discuss the differences between working as an assistant, and the differences of working in a commission salon, a booth rental salon and a salon suite. April's Education Page: https://www.instagram.com/coxcut5 April's Salon Page: https://www.instagram.com/splittinghairssd ___ Subscribe to The Little Things for Stylists on Apple Podcasts As a thank you for being a loyal listener to The Little Things for Stylists podcast and for helping us to reach more stylists working on growing their businesses and creating a life they love, we have created a free resource portal just for you! It’s totally free to join, and for every 25 reviews we get on iTunes, we’ll add a new training video, PDF, tracker or other high-value resource to help you grow your business behind the chair! If you have yet to leave a review, click her to leave on on iTunes, and click here to access the free resources already unlocked! Salon Owners: click here to access the FREE How to Conduct a Successful One-on-One. Follow us on Instagram: @thelittlethingsforstylists ___ A bit more about Danise: Growing up in a small Southeastern Kansas town, I always knew I would become a hairstylist. However, my early experiences with salons and hairstylists left me wanting more. Early on, I had a passion for hair and knew I wanted to use my craft to influence the way people felt about themselves, but I also wanted to be a woman with a successful, professional career. My vision has always been to create beautiful hair and to build a salon environment where the hairstylists would thrive in both their career and their lives. I am proud to share that most of our hairstylists were the primary bread winners for their families. They had career paths, medical insurance, 401K retirement plans, vacation pay and on-going, continuing professional educatio

Subscribe to my YouTube channel 

Use my Gloss Genius link to start using today!

______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
Instagram: danisekeilitz

Shop my favorite Eufora Products.

Send Danise a Text Message.

 

This guitar-playing mid-west guy is taking our industry by storm...As owner of a 35-stylist commission salon, @sammyleehills has founded @hair.camp in the last few years because of his love of summer camp. He wanted the beauty industry to have this shared experience in a retreat-style format and break the mold of how our industry has "always" done things - by offering new ideas through collaboration.

 

Sam Hills:  @sammyleehills

Hair Camp: @hair.camp

High Five Salon: @highfivesalon

Mel Robbins:  @melrobbins

Mel Robbins Book: The High 5 Habit: Take Control of Your Life with One Simple Habit

  

Subscribe to my YouTube channel 

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______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
Instagram: danisekeilitz

Shop my favorite Eufora Products.

Send Danise a Text Message.

EP 117:  The Real Customer Experience

This episode is a little different. I’ve invited my twin sister Dana to join us to give us ‘real’ feedback by a real salon client. Dana Bush is a business professional that goes to the salon every four weeks, consistently. She’s not super demanding, however she does expect some basic customer service. She shares all the good and all the bad experiences she has received over the years, by trying to find new salons whenever she moved to a new location.

We talk about prebooking, salon cleanliness, basic customer service, and most importantly, what she would describe as the “perfect” client experience.

Her valuable feedback can help us all learn what to do better behind the chair.

 

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______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
Instagram: danisekeilitz

Shop my favorite Eufora Products.

Send Danise a Text Message.

EP 118 Finding your Perfect Salon

We’ve been discussing the somewhat nerve-wracking process of finding your first salon job.

There is a quote by Anthony Robbins that says, “It’s in your moments of decision that your destiny is shaped.” This is true in selecting the first salon that you’re going to work in as well.

Part of your job search will be finding a salon that is the right fit. You will spend most of your days developing your skills and building your career there, so it’s important that you take the time to evaluate your potential workplace. Identifying a successful salon is not solely based on the clientele. Factors like a well-trained team and being in a high-traffic location also contribute to the salon’s success.

During the interview process, ask the owner or manager questions about the job and keep some of the following in mind:

1. Does the owner or manager seem easy to talk to and do they communicate well with their team?
2. What services are performed there and what does the salon charge?
3. How large is the salon staff and what type of clients does the salon serve?
4. Who schedules clients? What are your main job responsibilities, and will that change in time?
5. How much will you be paid and what are the advancement possibilities? What benefits does the salon offer? (Medical insurance, retirement, paid holidays, education advancement)

The size of the salon shouldn’t be a major factor in deciding whether to accept a position. The physical size of a business is not an indication of its potential for growth or your potential to be successful.

Do not be overly influenced by the physical appearance or the busy activity that goes on inside a salon. A salon with expensive furnishings and a busy floor won’t always be the best place for you to grow and learn as a professional. Take time to evaluate each salon to make certain it will be an exciting place to work. Consider booking an appointment there and evaluate the various interactions first hand. Check out the level of service and client care, and the culture and atmosphere. Determine if it is a professionally operated business that will allow you to grow and achieve your goals.

There are s

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______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
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Send Danise a Text Message.

Sometimes you meet someone who inspires you on all levels…today’s guest is one of those people. I met Paula a few years ago. And I felt an instant connection…you know when you just need to know someone on a deeper level? Yes, she’s that type of person…I think you will agree. Paula’s experience behind-the-chair, in distribution, as a public speaker, as an author and now as a member of the Hair Camp team, lets us see that there are different avenues within our industry - and you don’t have to pick just one…Let’s welcome Paula Henson to our show.

 

References Mentioned in Episode #115:  A New Type of Education Connection with Paul Henson & Hair Camp

@paulaisqueen

@hair.camp

Hair Camp Website

Paula’s Book:  Let’s Talk About It: Positive Conversation Starters with Kids from A to Z

 

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______

Train With Confidence. Lead With Impact.

Running a salon is hard enough—training new stylists shouldn’t feel like a second full-time job.

If you're constantly pulled in a dozen directions, struggling to teach while juggling clients, and wishing your new hires would just get it faster—you’re not alone. And more importantly, you don’t have to keep doing it the hard way.

Download The Ultimate In-Salon Training Toolkit today and start onboarding your stylists with clarity, confidence, and zero guesswork.

_______

Make sure to subscribe to our YouTube Channel as well!

Visit my Amazon Store for all my favorite products!

Grab your Ultimate In-Salon Training Toolkit!

Website: www.danisekeilitz.com
Instagram: danisekeilitz

Shop my favorite Eufora Products.