Nearly every time I ask the question ‘what matters most to clients?’ –  technical work, the speed with which the work's done or the relationship work – and whether I'm with an individual accountant, a leadership team within an accountancy firm or presenting to an audience of accountants, the answer that almost always comes back is that it's the relationship work that the clients value the most.

In a profession that leans more towards introversion than extroversion, it makes sense to dive into what is it accountants could and should do to build stronger relationships with their clients.

It was great to have Amanda C. Watts on the podcast to unpack her experiences and to share her understanding as a self-confessed introvert on how and what accountants can do to build stronger relationships through asking better questions and listening more, as well as the deeper, practical skills of making that come to life. 

If you can see that relationship building is a primary source of value for your clients, and that improving the knowledge and skills in that space would pay off for you, your team and your firm, why not join Amanda and me on this podcast.

I hope you enjoy this Humanise The Numbers podcast as much as I did, please scroll down the episode page page for the contact information for Amanda and for the additional, downloadable resources mentioned in this podcast.

Remarkable Practice
Strategic Business Advice For Accountants That Want To Humanise The Numbers

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