In an industry not known for warmth or emotional intelligence, one CEO is quietly rewriting the rules of leadership. Rosie sits down with Matt Bergmann, CEO of Laketown Electric, to unpack how intentional culture building, human connection, and radical transparency are fueling extraordinary business growth and loyalty.

From handwritten notes and leadership academies to crystal-clear career paths and mentorship expectations, Matt shares the simple but powerful practices that help his people feel truly valued and loved. Together, Rosie and Matt explore why relational leadership is becoming even more critical in an AI-driven world and how authentic care for employees can translate into real competitive advantage.

This conversation is packed with practical, actionable insights for people-first leaders ready to strengthen culture, future-proof their organizations, and show up with courage in times of constant change.

Additional Resources:

Connect with Matt on LinkedIn

Learn more about Laketown Electric

Connect with Rosie on LinkedIn

Learn more about Salveo Partners

Follow PeopleForward Network on LinkedIn

Learn more about PeopleForward Network

Key Takeaways:

• Culture grows through intentional daily leadership behaviors
• Human connection becomes more valuable in AI workplaces
• Mentorship strengthens leadership pipelines and succession readiness
• Transparency builds trust during uncertainty and change
• Feeling valued and loved drives performance and retention