And Another Thing

On this week's episode Helene and Joella discuss the difference between service and hospitality and how that impacts the human experience of connection. Spots on spots and stripes on stripes, can this line of clothing be pulled off and is there an age cap to it? Helene's final question of the episode stumps Joella...will she forfeit an answer or manage to say which she would rather?

In this week's episode, a tale of white lies are spun within the lives of retail and hospitality. Helene and Joella discuss the small lies they tell to customers to ease their days behind a counter. They discuss the communal cafe life of some European countries and if it would be possible in Southern Ontario. As well as all of these topics, they create some rather questionable names for the characters of their respective stories.

On this week's episode, delirium haunts Joella and Helene as they discuss covering uneaten food in a cafe and how to eat correctly with a knife and fork. They have a very special Milo's question of the week and a reveal at the end of the episode that settles a long discussed debate. Stay seated until the credits start rolling...

This week's episode has been dubbed a milestone episode and to honour that, Helene and Joella bring on their very first guest! The company is phenomenal, the conversation flows with ease and naturally the laughter comes. Please give a warm welcome to our very first guest....

On this week's slightly shorter episode Joella and Helene swap differences of car break downs in Canada, England and New Zealand. They go over some of the mental work it takes when you move countries and the small details that are constantly being thought of.

On this week's episode, Joella and Helene wrap up their first aid training where Kev number two appeared and provided more questions for the class. They explore what it's like to have dogs and kids in restaurants and cafes and Milo's question takes a walk down memory lane.

On this week's episode, Helene and Joella are at a first aid course and naturally there is always one in the class that makes the day more difficult than it needs to be. For the last few weeks, they have talked about their Staff Day coming up, this week they share how it went and some of the tasks the teams had to do.

On this week's episode, a flat beginning turns into a laughing fest, like all good stories about clearing tables do. Helene and Joella talk about something they are going to implement into their own cafe job and how it affects a customer experience. Both of them confess how they themselves were Margarets in a situation, and this week's question of the week makes Joella question the intricacies of a super power.

On this week's episode, Joella and Helene experience the stark contrast of back to back concerts, they answer a question from a listener and they explore some cultural differences regarding directions and measurements. It might not sound riveting but throw in the question of 'What does a leader look like?' and 'Did the hot dog make it to the seat?' and you have an episode.

On this week's episode Joella and Helene walk down memory lane and share how their hospitality stories began. They expose their polar opposite emotional responses to saying goodbye to their homeland, and this week's "Who Does That?" creates some disturbing minds eye images...you have been warned.