What makes a support team, business, or community successful?

Someone with awesome drive, who communicates well, and genuinely cares about the customer. That’s just a small part of what makes Andrea Rennick rock at her job at Copyblogger Media.

I want you to watch or listen to this interview (because we had some technical difficulties half way through) and feel the passion that Andrea brings to the table. This is super important for those of us just starting out or even veterans looking to grow our business.

You have to be passionate and care about the customer – bottom line.

Andrea is going to share that and more about the WordPress community in the latest episode of the Matt Report!

Andrea Rennick teaches us the importance of caring for our WordPress customers

Click here for YouTube

Listen to the audio version

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Community

If you’re not building a community for your business or product – what are you waiting for?

The competition is too great for you to think you can just sell to one customer and move on to the next. People want more value for their dollar, so start giving it to them.

On the flip si...