http://leanblog.org/audio49

I was quoted in two articles that appeared in "Today's Hospitalist":"Discharging Mr. Wood: Time to get serious about waste" and

"Standardized work: Improving quality by reducing practice variation."

Reducing Waste

The author, David A. Frenz, MD, points out that it's a "collective delusion" that the U.S. spending so much more on healthcare leads to safer or higherquality care.

People are waking up to the fact that there is too much waste in healthcare. We have poorly designed systems and processes -- it's not the fault of individuals, nor is the waste due to a lack of clinical expertise or a lack of technology.