Ari Zelmanow shares insight into his life as a police detective, how he transformed into a PhD and then UX researcher, and how researchers can become strategic partners.

Highlights include:

• What insight did your time as a detective give you into your fellow humans?

======

Who is Ari Zelmanow?

Ari is he Head of UX Research at Twilio, where he leads the ‘small but mighty’ research and research ops teams for the industry-leading platform that efficiently powers customer engagement, marketing and innovation.

He is also the Managing Director of Customer Forensics, where he helps companies to capture and keep more customers - informed by his time in the research field, and former life as a metropolitan police detective.

Ari has also held a number of senior research roles, including as vice president of analytics, research and insight at Gtmhub, As a UX research manager at Indeed, a director of analytics, research, and insights at Panasonic, and as a UX and Market Research Lead at Twitter.

Complementing Ari’s decade of experience as a police detective and years in the field as an applied researcher and research manager, he holds a Bachelor of Arts in Liberal Studies, a Master of Science in Criminal Justice, and a PhD in Cognitive Psychology.

======

Find Ari here:

LinkedIn: https://www.linkedin.com/in/zelmanow/

The Influential Researcher course:

======

Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).

Follow us on our other social channels for more great Brave UX content!

• YouTube: https://www.youtube.com/TheSpaceInBetween/

======

Hosted by Brendan Jarvis:

• LinkedIn: https://www.linkedin.com/in/brendanjarvis/