The Dearing family and the Robinson family, from Beverley in East Yorkshire, enjoyed a dream holiday in Canada – until they reached Calgary the night before their planned nonstop Air Canada flight back to London Heathrow. They discovered that Air Canada had cancelled their flight and left them high and dry. They have been telling me their story ...

This podcast is free, as is Independent Travel's weekly newsletter. Sign up here to get it delivered to your inbox.

Hosted on Acast. See acast.com/privacy for more information.