Authentic Living

Authentic Living

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Authentic Living episodes

  • Resiliency Expert Trent Theroux Shares Tips to Move from Adversity to Meaning and Purpose When Tragedy Comes Knocking
    In this episode, Roxanne Derhodge welcomes Trent Theroux, who shares his survival story after a severe accident. Trent discusses his medical journey, recovery, and decision to make life changes. He delves into his work on resilience, storytelling, and his adventure swims supporting the spinal cord community.
    (0:00) Introduction and welcoming Trent Theroux
    (10:23) Detailed recount of Trent's accident and survival
    (20:13) Trent's immediate medical response and surgery experience
    (23:46) Trent's reflection, decision to change, and recovery process
    (34:12) Trent's work with organizations and focus on resilience
    (38:33) Trent's management training methods and the power of storytelling
    (41:51) Trent's first adventure swim and support for the spinal cord community
    (49:19) Celebration and lessons learned from Trent's successful swim
    (52:07) How to get in touch with Trent and closing remarks
    55 min
  • Authentically Living the Olympic Dream with Mariah Kelly
    Do you remember watching the Olympics as a kid and imaging yourself on the podium?  I’m sure many of us thought “wow, I wish that was me!”.  On this episode of Authentic Living with Roxanne, I am so happy to welcome Olympic hopeful, Mariah Kelly who will share her journey to becoming an Olympic hopeful.
    Mariah is currently training at Canada's Olympic Development West Hub and is in pursuit of representing Canada in the upcoming 2020 Olympics.
    30 min
  • Authentically Living the Olympic Dream with Mariah Kelly
    In this episode, Roxanne Derhodge and Mariah Kelly discuss the balance between hard work and avoiding burnout, the role of sports psychology, and Mariah's journey from Niagara to Baylor and the Olympics. They also delve into Mariah's training routine, her definition of resilience, her support system, and her advice to young athletes.

    Do you remember watching the Olympics as a kid and imaging yourself on the podium? I’m sure many of us thought “wow, I wish that was me!”. On this episode of Authentic Living with Roxanne, I am so happy to welcome Olympic hopeful, Mariah Kelly who will share her journey to becoming an Olympic hopeful.

    Mariah is a New Balance sponsored athlete and the recent Canadian Bronze Medalist in the 1500m event. She is currently training at Canada's Olympic Development West Hub and is in pursuit of representing Canada in the upcoming 2020 Olympics.

    Authentic Touch Points

    From OFSSA to the Olympics. 2:00

    Creating the structure to become an Olympian. 4:30
    Dealing with the pressure to succeed. 7:50
    Learning to divert negative thoughts. 11:30
    On the cusp of becoming world-class. 17:10
    The mental training. 21:45
    Why resilience is necessary. 22:20
    Great support...where it comes from and what it means. 25:10

    Mariah holds multiple Niagara Regional club records, is an NCAA All American, a Big 12 champion and Baylor University School record holder. Prior to joining the West Hub, she accepted a full athletic scholarship to Baylor University where she was named Captain of both the track and cross-country teams.

    Upon completing her bachelor’s degree in health science, she moved out West to chase her Olympic dream. She is currently ranked 71st in the World and has plans of reaching the top 40 in this upcoming year heading into the Olympics.

    I encourage you to reach out at any time with thoughts or questions.

    Thanks!

    Roxanne

    Links:

    Mariah’s Facebook Page: https://www.facebook.com/mariah.kelly7
    Mariah’s Go Fund Me Page: https://www.gofundme.com/sign-in?redirect=%2Fmanage%2Fmariah-kelly-to-tokyo-2020

    Roxanne’s LinkedIn profile:https://www.linkedin.com/in/roxannederhodge/
    Roxanne’s email: [email protected]
    Chat with Roxanne: https://roxannederhodge.com/chat/
    Roxanne’s previous podcasts: https://roxannederhodge.com/blog/

    (0:00) Introduction and welcoming Mariah Kelly
    (5:20) Balancing hard work and avoiding burnout
    (9:16) The role of sports psychology in Mariah's career
    (13:22) Mariah's journey from Niagara to Baylor and the Olympic training camp
    (18:21) Mariah's Olympic preparation and daily training routine
    (22:23) Mariah's definition of resilience and how she applies it in her career
    (25:04) Mariah's support system and its role in her journey
    (27:58) Mariah's advice to young athletes
    (28:44) Roxanne's summary and closing remarks
    30 min
  • Creating an Authentic Connection with Video with Communication Expert, Alicia Berruti
    In this episode, Roxanne and guest Alicia Berruti discuss the impact of technology on human connection, authenticity in videos, and integrating video into email. They also share tips on using video for business and overcoming camera fear. Alicia shares her journey with self-acceptance, while Roxanne gives advice on authenticity.

    Technology today makes life so convenient, but what is it doing to our human connection? On this episode of Authentic Living with Roxanne, we are so fortunate to be joined by Communication Expert and National Speaker, Alicia Berruti. Alicia is here to share what she has learned in her role at Bomb Bomb, a video email marketing platform that allows users to create and build better connections and relationships through video.

    Originally from Vancouver B.C., Alicia came to Bomb Bomb with over a decade of experience in massage therapy, which included running her own business and building strong customer relationships. She is passionate about people and human connection, and that passion has fueled her desire to help other professionals communicate in ways that help us all be, just a little more human!

    Authentic Touch Points

    Alicia’s journey to video. 2:15

    Technology is taking away our human connection. 5:30
    Getting comfortable on video. 8:00
    Less prep for a better video. 11:50
    Creating trust with visual realism. 13:30
    How and why Bomb Bomb works. 16:50
    Creating that personal connection. 21:45
    Getting to know me through video. 24:55

    During her 3 years in sales for Bomb Bomb, she travelled all over the U.S. and Canada speaking and educating on the power of video and most recently has left the world of sales to take on the role of National Speaker where she continues to educate and inspire sales professionals to humanize their communication.

    In her "free" time, you can find Alicia chasing adventure with her three kids, traveling the world in search of good music and food, and making films and commercials in the local Denver film industry."

    I encourage you to reach out at any time with thoughts or questions. Click here to contact me at your convenience.

    Thanks!

    Roxanne

    Links:

    Alicia’s email: [email protected]

    Bomb Bomb: https://bombbomb.com
    Free Trial: https://bombbomb.com/nextsteps/
    Roxanne’s LinkedIn profile:https://www.linkedin.com/in/roxannederhodge/
    Roxanne’s email: [email protected]
    Chat with Roxanne: https://roxannederhodge.com/chat/
    Roxanne’s previous podcasts: https://roxannederhodge.com/blog/

    (0:00) Introduction to Authentic Living and guest Alicia Barruti
    (4:25) Discussion about human connection and the impact of technology
    (7:35) Tips on overcoming fear of being on camera and authenticity in videos
    (16:21) Insight into integrating video into email with BombBomb
    (20:23) Strategies for using video for business and unique applications
    (25:15) The "knowing" effect of video and its impact on business relationships
    (27:17) Sponsor: BombBomb's free trial offer
    (29:27) Alicia's personal journey with self-criticism and self-acceptance
    (32:37) Roxanne's advice on authenticity and embracing oneself
    (34:40) Closing remarks and information about Roxanne's services
    (35:01) End of episode and podcast outro
    36 min
  • Creating an Authentic Connection with Video with Communication Expert, Alicia Berruti
    Technology today makes life so convenient, but what is it doing to our human connection?  On this episode of Authentic Living with Roxanne, we are so fortunate to be joined by Communication Expert and National Speaker, Alicia Berruti.   Alicia is here to share what she has learned in her role at Bomb Bomb, a video email marketing platform that allows users to create and build better connections and relationships through video.
    36 min
  • Creating an Authentic Connection with Video with Communication Expert, Alicia Berruti

    Technology today makes life so convenient, but what is it doing to our human connection?  On this episode of Authentic Living with Roxanne, we are so fortunate to be joined by Communication Expert and National Speaker, Alicia Berruti.   Alicia is here to share what she has learned in her role at Bomb Bomb, a video email marketing platform that allows users to create and build better connections and relationships through video.

    Originally from Vancouver B.C., Alicia came to Bomb Bomb with over a decade of experience in massage therapy, which included running her own business and building strong customer relationships. She is passionate about people and human connection, and that passion has fueled her desire to help other professionals communicate in ways that help us all be, just a little more human!

    Authentic Touch Points
    Alicia’s journey to video.  2:15
    Technology is taking away our human connection.  5:30
    Getting comfortable on video.  8:00
    Less prep for a better video.  11:50
    Creating trust with visual realism.  13:30
    How & why Bomb Bomb works.  16:50
    Creating that personal connection.  21:45
    Getting to know me through video.  24:55

    During her 3 years in sales for Bomb Bomb, she travelled all over the U.S. and Canada speaking and educating on the power of video and most recently has left the world of sales to take on the role of National Speaker where she continues to educate and inspire sales professionals to humanize their communication.

    In her "free" time, you can find Alicia chasing adventure with her three kids, traveling the world in search of good music and food, and making films and commercials in the local Denver film industry."

    I encourage you to reach out at any time with thoughts or questions. Click here to contact me at your convenience.


    Thanks!

    Roxanne

    Links: 
    Alicia’s email:  [email protected]
    Bomb Bomb:  https://bombbomb.com
    Free Trial:  https://bombbomb.com/nextsteps/

    36 min
  • Are Olympic Athletes Born or Created? with Angela Kelly
    In this episode, Roxanne Derhodge and Angela Kelly delve into the journey of becoming an athlete, discussing family influence, personal choice, and the traits required for success. They explore the role of coaching, HR, and sports psychology in maximizing potential and fostering change. The conversation also covers parenting approaches, race day strategies, and support mechanisms for rising athletes, including tackling financial struggles.

    Here lies the age-old question...is it nature or nurture? On this episode of Authentic Living with Roxanne, we are joined by my good friend Angela Kelly, mother of Olympic hopeful, Mariah Kelly to discuss the traits of an elite athlete and the role of a parent in helping them reach their full potential.

    Angela Kelly, RN is an accomplished Regulated Professional Health Leader with over 30 years-experience. She graduated from George Brown College in 1987. Angela has worked the last 20 years a Human Resources expert focusing on Disability Management, Health and Wellness. She has worked in a number of diverse backgrounds in both private, public and complex workplaces where she has led a number of health initiatives which were strategically designed to impact their bottom line.

    Authentic Touch Points:

    Seeing the potential for greatness: 2:10

    The traits of an elite athlete. 6:25
    The role of a parent. 10:50
    Helping others reach their goals. 15:55
    Finding your “why”. 18:15
    Guiding others through change. 20:25
    What parents of athletic children need to consider? 25:35

    Angela has worked as an Educator since 2008 in both Human Resources and in 2019 secured a contract position as a Nurse Educator. In these roles, Angela was responsible to develop and deliver key concepts related to Disability Administration and Nursing Theory. She has a certificate as a Health Coach since 2012 and enjoys health coaching clients with a focus on modifying risk factors associated with Diabetes, Heart Disease and Obesity.

    Angela’s most important role is as mother, friend and advisor to her daughter, Mariah Kelly whose dream is to compete in the 2020 Olympics in Tokyo.

    The same principles and ideals can be applied to managing greatness in your employees. Be sure to tune in to hear ideas that can help lead your team to the top.

    I encourage you to reach out at any time with thoughts or questions.

    Thanks!

    Roxanne

    Links:

    Angela’s email: [email protected]

    Mariah’s email: mailto:[email protected]
    Go Fund Me Page: https://www.gofundme.com/sign-in?redirect=%2Fmanage%2Fmariah-kelly-to-tokyo-2020
    Roxanne’s LinkedIn profile:https://www.linkedin.com/in/roxannederhodge/
    Roxanne’s email: [email protected]
    Chat with Roxanne: https://roxannederhodge.com/chat/
    Roxanne’s previous podcasts: https://roxannederhodge.com/blog/

    (0:00) Introduction to Authentic Living with Roxanne Derhodge
    (1:25) The journey of becoming an athlete: family influence, innate desire, and personal choice
    (7:57) Traits for athletic success: resilience, self-discipline, and self-belief
    (15:07) Coaching and maximizing potential: confidence, motivation, and goal setting
    (21:38) The role of HR in fostering change and understanding personal motivations
    (24:59) Parenting potential athletes: advice and the importance of child-led passion
    (27:25) The role of a sports psychologist and the balance in elite athletics
    (30:05) Focus and presence in elite athletics: overcoming race day obstacles
    (31:22) Supporting rising athletes: financial struggles and fundraising events
    (34:42) Strategies for HR leaders and leadership
    (35:16) Closing remarks and contact information
    36 min
  • Are Olympic Athletes Born or Created? with Angela Kelly
    Here lies the age-old question...is it nature or nurture?  On this episode of Authentic Living with Roxanne, we are joined by my good friend Angela Kelly, mother of Olympic hopeful, Mariah Kelly to discuss the traits of an elite athlete and the role of a parent in helping them reach their full potential.
    36 min
  • Creating a Great Customer Service Experience with Expert, Laurie Guest
    In this episode, Roxanne engages in a captivating conversation with Laurie Guest, a customer service expert. They delve into Laurie's unique journey and her book "10¢ Decision How Small Changes Pays Off Big". The duo discuss the critical role of customer service training, leadership, and metrics in business improvement, and address challenges faced by middle managers.

    With all of the options in today’s market, great customer service is a valuable commodity. On this episode of Authentic Living with Roxanne, we welcome Laurie Guest who will share her experience and strategies on how to keep your customers happy and feeling well cared for.

    An entrepreneur, keynote speaker and author, Laurie Guest, CSP is a “go-to-resource” for customer service excellence. For more than two decades, she has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement.

    Authentic Touch Points:

    My journey to create excellence in customer service. 2:00
    How connection helps keep customers happy. 4:45
    Why my book is written to both leaders and team members. 7:10
    My A-HA moment. 11:50
    Customer service training needs to be an ongoing process. 17:15
    The “layers” of customer service. 19:10
    Questions for leaders to consider. 28:20

    Laurie’s latest book is The 10¢ Decision: How Small Change Pays Off Big, presenting her most sought-after and impactful strategies to find and retain the best staff and highest-quality customers while delivering exceptional guest experiences. Laurie made it a "flip" book with half the book written for leaders and half the book written for team members.

    Laurie is a wife, mother, golfer, board game lover, autograph collector, sea glass gatherer, metal detecting fan, geocaching hobbyist and Netflix binge watcher.

    I encourage you to reach out at any time with thoughts or questions. Click here to contact me at your convenience.

    Thanks! Roxanne

    Links:

    Laurie’s website: https://laurieguest.com

    Laurie's Book: https://www.tencentdecision.com Use code PODCAST for a 20% discount when ordering book.
    Roxanne’s LinkedIn profile:https://www.linkedin.com/in/roxannederhodge/
    Roxanne’s email: [email protected]
    Chat with Roxanne: https://roxannederhodge.com/chat/
    Roxanne’s previous podcasts: https://roxannederhodge.com/blog/

    (0:00) Introduction and Guest Introduction: Laurie Guest
    (1:27) Laurie's Background and Journey in Customer Service
    (6:57) Laurie's Book Discussion: "10¢ Decision How Small Changes Pays Off Big"
    (13:34) Importance of Customer Service Training in Businesses
    (19:16) Role of Leadership and Middle Managers in a Company
    (24:32) Challenges Faced by Middle Managers and Tips for Improvement
    (28:09) Identifying and Addressing Problems within an Organization
    (30:54) Role of Metrics in Improving Customer Interactions
    (32:52) Contact Information for Laurie Guest
    (34:15) Closing Remarks and Contact Information for Roxanne Derhodge
    36 min
  • Creating a Great Customer Service Experience with Expert, Laurie Guest
    On this episode of Authentic Living with Roxanne, we welcome Laurie Guest who will share her experience and strategies on how to keep your customers happy and feeling well cared for.
    An entrepreneur, keynote speaker and author, Laurie Guest, is a “go-to-resource” for customer service excellence. For more than two decades, she has shared her practical point of view on customer service and staff development with audiences and companies across the country.
    36 min

About Authentic Living

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Roxanne provides an empowering and supportive space for everyone to listen and engage in thought provoking conversations about everyday life with real people who have a passion for living life to the…