For most of us, a forgotten unpaid bill is just a hassle. For Robyn Burkinshaw, it sparked an epiphany that led her to create technology that allows customers to make payments by text, an innovation that has made her company, BlytzPay, a popular choice among buy here-pay here dealers.

During the 2024 BHPH United Summit, Burkinshaw joined the Auto Remarketing Podcast to talk payment technology, where it’s headed and why making payments more convenient is important for customers – and crucial for collectors.

Attorney Mike Howk got into the repossession business by accident. More than three decades later, he not only is still there, he is a nationally recognized expert in repossession law as risk manager and director of education for the Recovery Specialist Insurance Group.

As such, he was a speaker at the 2024 BHPH United Summit, during which he joined Auto Remarketing associate editor Andrew Friedlander on the Auto Remarketing Podcast to talk a little “inside baseball” about repo law and the risks involved in repossessions.

Hudson Cook partner Patty Covington acknowledged the difficult balance dealerships must make with their advertising campaigns. They must create something that catches the attention of potential buyers while remaining compliant with state and federal regulations. To help dealers of all sizes, Covington appeared on this episode of the Auto Remarketing Podcast to share some suggestions.

Amit Chandarana is the chief commercial officer at Signal Technologies, which specializes in the Canada-to-U.S. used-vehicle import market.

He sat down with Cherokee Media Group senior editor Joe Overby at ASOTU Con outside Baltimore last month for a conversation about the vehicle import-export market, the conference's Pitch Tank competition, advice for startups and entrepreneurs, what his new role at Signal entails, plus much more.

Brent Carmichael has been a 20 Group moderator, instructor and dealership consultant with NCM Associates for almost two decades, and is now practically synonymous with 20 Groups. So much so that in being introduced before one of his two sessions at the 2024 BHPH United Summit in Las Vegas this spring, he was described as an “industry legend.”

During that event, Carmichael sat down with Auto Remarketing associate editor Andrew Friedlander on the Auto Remarketing Podcast, sharing his thoughts on why dealers should take a hard look at their business model, how to recruit and retain service technicians and how dealers have improved during his long automotive career.

When buy here-pay here dealers Luke Godwin and Jeff Watson attend an auto industry conference, everyone knows who they are. As hosts of The Independent Dealer Podcast, they have built a loyal following by sharing insights from their businesses and picking the brains of industry experts.

During the 2024 BHPH United Summit in Las Vegas, Godwin and Watson managed to find time between leading two sessions, attending many others and interacting with their legion of fans to join the Auto Remarketing Podcast to discuss dealers learning from dealers, the hot topics discussed at the event and more.

Kevin Roberts, director of industry insights and analytics at CarGurus, joined the show from the Auto Intel Summit + National Remarketing Conference for a conversation about the data metrics that dealers should watch to maximize profitability and how he prepares for conferences as a solo speaker, moderator and panelist.

Plus, he shares what a typical day looks like for an automotive analyst before delving into used-car affordability trends and much more.

Brodie Cobb, CEO of The Presidio Group, joins Cherokee Media Group senior editor Joe Overby for a discussion about why dealer groups and auto industry incumbents have become busy investors in early-stage tech companies, the varying strategies of strategic vs. financial investors, what areas of automotive are seeing increased M&A, plus much more.

As an extension of our conferences and live events, Cherokee Media Group is launching a new print and podcast series called "Consignor Conversations," where we interview leading remarketing executives from commercial consignors.

We begin the series with an interview of Stephanie Compton, vice president of asset remarketing at Exeter Finance and CMG's 2023 National Remarketing Executive of the Year, who chatted with senior editor Joe Overby during April's Auto Intel Summit + National Remarketing Conference in Cary, N.C.

Talking about blockchain gets Brad Smith excited about its significant potential in automotive and elsewhere in financial services. The vice president of product management at Experian explained his reasons during this episode of the Auto Remarketing Podcast recorded at this year’s Auto Intel Summit+National Remarketing Conference in Cary, N.C.