Are you asking questions that push customers away instead of pulling them in?

In this episode, Andrew breaks down Discovery Pathways that help auto sales consultants uncover true customer needs, avoid sales “traps,” and build long-term trust.

You’ll learn:

Why some questions shut buyers down instantly

The psychology of better discovery (inspired by FBI tactics)

How to create loyalty & referrals through smarter conversations

📌 Links & Resources:

Book 1:1 Personal Training: [CLICK HERE]

Sign up for the free tools / Newsletter: [CLICK HERE]

EV sales don’t have to feel overwhelming. In this episode, we break down the 3 big myths that kill electric vehicle deals - and give you the scripts, confidence checklist, and gamified manager tools to close more sales.

🔋 What you’ll hear in this episode:

Range anxiety explained (simply!)

Scripts that work vs. scripts that lose the deal

The 5-step EV Confidence Checklist every consultant needs

How managers can use gamification & team tracking to build momentum

Free access to the EV Confidence Kit (Lite)

🎁 Grab your free download: CLICK HERE

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💬 Join the conversation:

What’s the toughest EV objection you’ve heard from customers? Share it with us, it might make it into a future roleplay episode!

👉 Subscribe for weekly episodes that help you sell smarter, build customer trust, and stay ahead in the EV era.

Every consultant knows the feeling. Your customer walks in ready to buy… and then comes the third wheel. A friend, a spouse, or a coworker suddenly takes the wheel of the conversation.

Do you fight them? Ignore them? Or do you turn them into your secret closer?

In this episode of the AutoKnerd Podcast, we dive into:

Why 61% of buyers say friends and family are the biggest influence in their purchase.

The psychology of third-party influence: normative vs. informational influence, social impact theory, and more.

Scripts and strategies to acknowledge, include, and redirect influencers without losing control.

How managers can use the new Elite Manager’s Packet to train teams with plug-and-play Saturday Meeting drills and assessment sheets.

📄 This Week’s Free Tool: The Third Wheel Cue Card – ready to use on the sales floor. [Click Here]

Listen now and start turning distractions into trust, influence, and deals that close faster.

👉 Download the tool and subscribe at EP57 - Third Wheel Tool

#AutoKnerd #CarSales #CustomerExperience #SalesTraining

Too many salespeople kill deals during the walkaround by turning it into a boring spec sheet recital. The result? Customers tune out, trust drops, and the deal falls apart.

In this episode of the AutoKnerd Car Sales Podcast, Andrew shows you how to flip the script, deliver a customer-first walkaround, and prove you were listening — all while boosting commissions.

🚗 What You’ll Learn in EP56:

• The Spec Sheet Trap (and why it destroys trust instantly)

• The 3-Feature Rule for walkarounds that win customers

• How to use the Feature-to-Benefit Cue Card (FREE tool below)

• Scripts, roleplays, and dealership-ready drills

• The commission connection: why “proof you listened” = more sales

📄 FREE TOOL: Feature-to-Benefit Cue Card

📍 Spotify: https://open.spotify.com/show/3wlcFqVhfPsE5qo53xuy9k

📍 Apple: https://podcasts.apple.com/us/podcast/autoknerd/id1733675016

📍 Podbean: https://btedesign.podbean.com

📍 AutoKnerd HQ: www.AutoKnerd.com

AutoKnerd Podcast — Selling Cars Starts With Trust

What if the secret to selling more cars isn’t about the test drive at all? On the AutoKnerd Podcast, we break down the sales process to its core: building genuine trust with buyers before the keys ever change hands.

Hosted by and veteran trainer Andrew Sardone, this weekly show is built for automotive sales professionals, consultants, and dealership teams who are ready to move past outdated scripts and start real conversations. Each episode delivers practical tools, word-for-word examples, and strategies you can use right away on the lot.

You’ll learn how to:

Avoid the “test drive trap” and other sales mistakes that cost you deals

Turn “I’m just looking” into meaningful dialogue

Use empathy-driven discovery questions to uncover real buyer goals

Build stronger customer experiences that drive repeat business

🎧 Listen on Spotify, Apple Podcasts, YouTube, or AutoKnerd.com, and start selling with confidence, clarity, and connection. 

👉 Every episode comes with free tools and resources you can download — because better conversations start before the engine does.

How do you close a deal without blowing up all the trust you just built?

That’s the question we tackle in AutoKnerd Podcast EP54: Closing Time – How to Finish Without Breaking Trust.

In this episode, Andrew Sardone breaks down:

✅ Why most consultants lose deals in the last 5 minutes

✅ 5 trust-first closing phrases that confirm instead of corner

✅ The body language and tone shifts that ruin the close

✅ How to spot “trust signals” before you ask for the commitment

If you’ve ever felt that sinking moment when a customer pulls back right at the finish line, this episode will give you the tools to close confidently without losing your humanity.

📥 FREE TOOL DROP: Download the Trust-First Closing Cue Card here → https://autoknerd.com/p/%20trust-first-closing-time 

Every sales consultant knows how important those little affirmations are — the nods, the “sure,” the “yeah, I see that.” But too many get stuck there. They rack up micro-yeses without ever bridging to the big commitment that closes the deal.

In this episode, we break down how to move from casual agreement to confident commitment without losing the customer’s trust. You’ll learn:

This isn’t about pressure — it’s about confidence. About giving the customer what they already want, with the clarity and trust that gets them off the lot happy.

🎙️ Tune in now and get the practical tools you can use today to close stronger, faster, and with more trust.

🛠️ Free Tool Drop:

Download the Mega-Commitment Tracker — a one-page sheet that helps you identify where customers are giving you micro-yeses, and how to confidently bridge them to a final commitment.

👉 Get it here: Mega-Commitment Tool

Car sales success is built on micro-yeses — small agreements that build trust, reduce resistance, and make closing feel natural. In this automotive sales training episode, Andrew Sardone shows how to engineer micro-yes momentum across the dealership sales process: greeting, test drive, feature demos, and numbers. You’ll get scripts, CX psychology (halo effect), and a free Micro-Yes Tracker to map small wins in every deal.

Takeaways: micro-yes vs. trial close, test-drive conversion, halo effect, authentic framing, pitfalls to avoid, manager coaching cues.

🎁 Free tool: Download the Micro-Yes Tracker at AutoKnerd.com.

Keywords/Tags: car sales, automotive sales training, dealership sales process, closing techniques, trial close, customer experience, CX, test drive, building trust, sales scripts,  micro yeses

“This conversation could change how you sell — and why you sell.”

When two worlds collide — one built on kindness and car sales, the other on empathy and enterprise systems — something powerful happens.

That’s exactly what went down when Andrew sat down with Stephen Sakach, founder of Zero Company and creator of the BLISS philosophy: Build Love Into Scalable Systems.

In this episode, we explore:

Why emotional intelligence isn’t a soft skill — it’s your secret weapon

How empathy can be embedded into systems (yes, even at scale)

What the future of leadership, sales, and AI looks like when love is in the loop

Stephen doesn’t just talk about changing business from the inside out — he’s doing it.

From AI-powered marketing to purpose-driven leadership, his work is reshaping how companies connect with people, including those of us navigating the fast-paced world of dealerships and retail sales.

Stephen and his team at The Bliss Podcast invited Andrew onto their show first — and that conversation sparked everything.

If you haven’t seen that episode yet, go watch it now:

👉 Click here to watch Part 1 on The Bliss Podcast →

🚗 Why do some consultants close effortlessly while others keep grinding with no results? In this special 50th episode of AutoKnerd, we crack the code behind The Trust Equation—a proven formula that turns cautious shoppers into confident buyers.

🤝 You’ll learn how Credibility, Reliability, and Intimacy work together to build unshakable trust—and how self-orientation quietly kills deals before they even start.

💡 Packed with real stats, practical scripts, and CX psychology, this episode will show you how:

📬 Want more tools like this?

Sign up for The AutoKnerd Dispatch—our weekly email packed with free sales tools, CX breakdowns, and retro-futuristic wisdom to keep your close rate climbing.

👉 Join the Knerds: AutoKnerd.com

🧠 Listen now and start rewriting the rules of customer connection.