Dale Pollak, chairman and founder of vAuto, and author of "Velocity" discusses how the used car business has fundamentally changed, the inefficient market versus the efficient market, and why the one-price selling environment's time may have come.

Joe Cala returns to discuss how to prepare for the sale, prepare for the unexpected and prepare for what you want to accomplish.

Colby Sambrotto, CEO of biztrader.com, talks about buying and selling a dealership — how to determine what it’s worth, steps to take to get a business ready to sell and what to look for when buying.

In Part 2, Mark Dubis, director of The Dubis Group and co-founder of CarFolks.com, talks about the benefits of social networking for dealers, how to turn a bad review into a positive and how to become a part of the Internet conversation.

In Part 1, Mark Dubis, director of The Dubis Group and co-founder of CarFolks.com, discusses the opportunities the Internet provides dealers, and why he’s optimistic about the future of car sales.

Internet/Fleet Sales Manager and ordained minister Joe Cala talks about attitude — how attitude affects your closing ratio, and why maintaining your attitude is like taking a shower.

Lindsay Toscano, Business Development Director for Nelson Mazda, shares how she took a start-up Internet Department into an award-winning profit center for her dealership.

Chris Schueller, the director of sales and marketing for Advanced Truck Accessories, talks about the power of making your on-lot inventory stand out from the competition.

Chris Bedard of AutoBase discusses leveraging your customer database to drive traffic into your dealership's sales and service departments.

In the second half of our conversation on leadership with seminar leader and speaker D.J. Harrington, we discuss the value of knowing the difference between a rut and a grave, why leaders are readers, what’s in the garden of success, and then some.