Mortgage trainer Linda Williams spotlights the need of lending professionals to be properly trained and to keep up with changing times if they want to regain the trust of investors and consumers.

The majority of car deals today are decided on by women. Jody DeVere, founder of askpatty.com, examines how sales people can effectively target their presentations towards females.

Consumer advocate Denise Richardson highlights the threat of identity theft, how businesses can be held accountable, and what they can do to prevent it from occurring.

World-renowned master sales trainer Tom Hopkins offers advice for closing the sale, how professionals can pull out of a sales slump, the value of serving rather than selling and why you should do what you fear most.

Paul Webb, of Paul Webb Interactive Virtual Training Systems, discusses how to use the correct form of communication for individual clients, and the value of not being afraid of making mistakes.

World-renowned communication expert Patti Wood returns to tell how to use non-verbal communication to make your point and make the sale.

Legendary salesman and author Ralph Roberts talks about making the "full-court press" in sales, and the differences between clients and customers, and selling and "order taking"

Top-performing loan officer Steve Adams talks about the "mortgage meltdown," the difference between "good" and "great," and the importance of doing what you love.

Nationally-known sales consultant Mark Tewart talks about the importance of salespeople to market themselves and become the CEO of their own sales career.

Communication expert Patti Wood shares tips on speaking effectively in front of an audience.