Avaya TechTalk host Guy Clinch interviews Marilyn Shuck of the Seattle Times. Marilyn also serves as the IAUG Pacific North West Council President and is an active volunteer on committees including the team that planned Converge2013.

Avaya TechTalk host Guy Clinch interviews Christopher Rouse, Director, Marketing at Symmetrics Business Intelligence about the concept of the Metrics Mashup.

Avaya TechTalk host Guy Clinch interviews Rito Salomone President at Resource Software International (RSI) about his company and how the changing dynamics in the communications industry are affecting businesses today.

Avaya TechTalk host Guy Clinch interviews Steve Durney Director of Avaya's Contact Center Business Unit about the Session Initiation Protocol and why it is important to enterprise organizations.

Avaya TechTalk host Guy Clinch interviews David Chavez, Vice President & Chief Technical Officer at Avaya - World Wide Sales.

Avaya TechTalk host Guy Clinch interviews Greg Weber, Architect in Avaya’s Chief Technology Officer organization. Greg discusses Session Management and the four phases of transition from the legacy PBX world to where organizations unlock the true value of SIP.

Avaya TechTalk host Guy Clinch interviews Pat Shafer, VP Sales at Virsae and Greg Borton, CEO Listening Methods. Pat and Greg were instrumental in the creation of Computer Telephony Integration or CTI.

Avaya TechTalk host Guy Clinch interviews Stephen Leaden, president Leaden Associates about a number of topics related to the Unified Communications strategies.

Avaya TechTalk host Guy Clinch interviews John Barton, Sales Director at Vision Technologies. John says, “At Vision Technologies we make our customer’s lives easier. We know the maintenance world inside.”

Avaya TechTalk host Guy Clinch interviews Richard Houlihan, Technical Director at Carousel Industries. The two discuss Carousel Industries focus, key strengths and what they hope to accomplish during IAUG Converge2013.