Avaya Tech Talk Podcast

Avaya Tech Talk host Guy Clinch (www.linkedin.com/in/guywclinch/), Tim Kenyon, President of Conveyant Systems, Inc. (http://www.conveyant.com/about.htm) and Matt Serra, Sr. Director, Product Management at Rave Mobile Safety (http://www.ravemobilesafety.com/management/)have a conversation about how the government communication enterprise can implement the promise of Next Generation 9-1-1 today. Guy, Tim and Matt talk about how much of the promise of NG9-1-1 is possible for government agencies by leveraging their existing investment to create an information rich environment. The group talks about how unlocking access to exiting information dramatically enhances the processes of delivering emergency services with new lifesaving applications and processes.

In this week's edition of Avaya Tech Talk host Guy Clinch interviews Mark Fletcher, ENP, who was honored recently by the Next Generation 9-1-1 Institute with the Industry Achievement Award for technological innovation. Mark and Guy talk about the NG9-1-1 Institute Gala that was held in Washington DC on March 19, 2013. They speak about why Mark got the award, what it means to him and his family and other topics surrounding Mark's work and career.

Avaya Tech Talk host Guy Clinch discusses tools and techniques of how governments and other organizations can drive down costs associate with workers who use mobile devices in their jobs and take risks out of bring your own device (BYOD).

Avaya Tech Talk host Guy Clinch interviews Charlie Mitchell, account manager at SunTel. SunTel Services has been meeting the communication needs of commercial clients in Michigan since 1986. They provide complete life-cycle services for voice, data, and unified networks.

Guy is also joined by Eric French, system engineer at Avaya and the three discuss the recent deployment of a Next Generation communications network at the City of Taylor, Michigan. The Avaya technologies are saving the city significant costs while providing new efficient ways of delivering services to the citizens of Taylor.

This week Guy Clinch talks to Patrick Botz, Vice President-Marketing for DevConnect partner Voice Print International, Inc. (VPI). Recording NG911 involves a lot tighter integration that yesterday's recorders, and Patrick provides some great insight to 'what's under the hood' in this important, but often not thought about topic.

Avaya Tech Talk host Guy Clinch picks up where he left off in his conversation with Mark Fletcher during the episode of Fletch2019s E911 Talk 125: Social Media in 911. Guy continues on the subject of how digital technologies force the breakdown of traditional silos. Guy describes the Avaya Aura Private Cloud and how that new paradigm for enterprise communications helps governments achieve dramatic cost savings, implement new and more efficient organizational architectures and provide enhanced service delivery models while providing a compelling return on investment.

Avaya Tech Talk host Guy Clinch (www.linkedin.com/in/guywclinch/) interview of Wayne Ianuario MAC Source Communications, Inc. MAC Source Communications offers an unparalleled depth of expertise in business communications solution consulting and telecommunications system design, implementation and management services. MAC Source Communications received the 2012 Avaya U.S. Mid-Market Partner of the Year award at the Americas Executive Partner Forum in Cancun, Mexico. Mr. Ianuario talks about MAC Source Communications recent contract award for the City of Chattanooga. The contract will allow the city to upgrade their existing, multi-vendor platforms and technologies and enable a SIP-based session management communications voice infrastructure, built on the Avaya Aura UC Platform.

This week Guy provides some insight to how the IAUG puts together one of the best shows in the industry for Avaya customers. IAUG CONVERGE2013 being held June 3-7, 2013 at the beautiful Gaylord Palms Resort & Conference Center in Orlando, Florida.

This week Guy covers the history of the 57 year old NORAD tradition of tracking Santa around the globe Christmas Eve using the latest and greatest technology provided by Avaya and Avaya Channel Partner Carousel Industries.

The inaugural version of Avaya Tech Talk with Government Solutions Advocate Guy Clinch. This week Guy talks to Avaya Select Dev Connect Partner Tim Kenyon, President of Conveyant Systems, Inc. about their solutions for Enterprise and Governments around Console operations and E911 Location Management.