Because You Need to Know®

Knowledge Management and eservices professional Jim Mullins is our guest. He has 25 years’ experience in the technology industry and has gained a deep passion for knowledge management

He has served in technical support, training and development as well as esupport. Jim sees knowledge management is the true game changer for how services and support are provided for customers.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

Guillermo Galdamez is a Senior Consultant at Enterprise Knowledge, specializing in the design of strategy for Knowledge Management, Content, and Taxonomy at organizations across Latin America, Canada, and the US. He holds a Masters in Library and Information Studies from McGill University.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

Matthew Viel has Twenty-five years in transformational leadership, team building and innovation in the U.S. Department of Defense with a major focus in Knowledge Management and innovation.

Matt has built sustainable KM Programs for Army Commands at the Four-Star level in Belgium, Germany, Italy, Arizona, and Hawaii.

His most recent challenge is rebuilding the AFRICOM KM Program as the Command Knowledge Manager.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

Jessica Barousse is a KM’er with a broad career background- from an early career stint as a broadcast technician in the Air Force, to an administrator of international exchanges and then to developing a regional KM program at the U.S. Department of State. Most recently, she is building a KM program from the ground up at the American Printing House for the Blind in Louisville, Kentucky _______________________________________________

Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

pioneer-ks.org/

Crisp perspective of how knowledge ecosystems future proof organizations, communities and society overall. Leadership is not management. Are you leading your organization by your knowledge behaviors?

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Dr Arthur Shelley is internationally acknowledged as a knowledge thought leader, capability development project manager and community builder. He has authored three knowledge and behavior related books, several book chapters for collaborative book projects and a range of peer reviewed research articles.

Arthur produced of international events such as Creative Melbourne and AuSKM, is a regular international conference speaker, an award-winning tertiary learning facilitator and mentor. Dr Arthur Shelley is internationally acknowledged as a knowledge thought leader, capability development project manager and community builder. He has authored three knowledge and behavior related books, several book chapters for collaborative book projects and a range of peer reviewed research articles.

www.IntelligentAnswers.com.au

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

Find out what the KM Love Language is. KM IS NOT A PROJECT! Km must be approached with sustainment and maintenance at the foundation.

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Dr. Liz Herman is a Director of Knowledge Management at Senture, LLC, which specializes in providing large-scale, complex contact center services. She has provided KM solutions for both commercial and Federal Government agencies for over 25 years and recently concluded a KM effort with the United States Department of Agriculture enabling it to provide accurate and timely content to its

farmers, ranchers, and producers through a central knowledge base. She holds a PhD in Applied Management and Decision Sciences with a KM specialization, an MA in English with a Rhetoric, Composition, and Professional Communication specialization, and a BA in Journalism. She is PMP certified and was recently honored as an Associate Fellow by the Society for Technical Communication

for her contributions to the field.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

Environment creates opportunity. See the response from Marymount University in the pandemic; creating opportunities for a better future and arming the 21st century citizen with tools that allow quick pivots. President Irma Becerra details the challenge and the future.

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Dr. Irma Becerra took office as the seventh President of Marymount University on July 1, 2018. After just one year, she has launched the university’s new strategic plan, added market-driven academic programs that prioritize career preparation, acquired The Rixey luxury apartment building for use as a new residence life option, and improved the university’s IT infrastructure through the implementation of Workday.

Dr. Irma Becerra took office as the seventh President of Marymount University on July 1, 2018. She is a nationally recognized educator known for innovation, entrepreneurship, and transformational education. Prior to Marymount, she served as Provost and Chief Academic Officer at St. Thomas University, and also spent three decades at Florida International University (FIU) in a variety of positions that include Vice President, Vice Provost, Entrepreneurship Center Director, and tenured professor. She became the first woman to earn a Ph.D. in electrical engineering at FIU.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

The new way we toil and labor; how knowledge management is changing the interplay between society and the on ramp to work life. David Gurteen shares his view from the UK.

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David has been working in the fields of Knowledge Management and Organizational Learning for over 20 years.

He is well known around the globe for his Knowledge Cafés that bring people together to have interesting conversations about issues that are important to them.

His current focus is on emerging field known as Conversational Leadership - a conversational style of working in response to an increasingly complex world.

He is currently writing a blook – a cross between a book and blog - about Conversational Leadership.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

Exciting international impacts of knowledge management in developing countries are discussed. Discover the importance of design and intent; the foundation of KM is key to societies.

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Andreas Brandner has been Managing Director of KM-A Knowledge Management Associates GmbH since 2001 and a KM-pioneer in Europe, providing educational, advisory, research and innovation services to international customers. Dr. Brandner brings deep experience with more than 20 years of work in the field of consulting, training and research in relation to knowledge management and policies of knowledge. In 2002 he established the Knowledge Management Academy, which provides International Certification Courses in Knowledge Management at the highest level of expertise. Andreas Brandner has been director and trainer at the KM Academy ever since.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns.

https://pioneer-ks.org/

Build your community of trust and bring positive behaviors to your organization. Avoid the information toxicity "#Infoxicity".

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Elena Perrier Ph.D. a sociology and political science background (PhD thesis on the role of collective memory in tangible political outcomes). Currently Global Knowledge Manager in Kearney, I continuously out on my Political & social science hat to see how big social trends impact KM.

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Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/