In this episode, Stephen Rinaldi, SVP and Chief Revenue Officer at UNC Health, discusses the major headwinds shaping revenue cycle today, strategies for building strong future leaders, and how UNC Health is advancing revenue integrity and operational excellence heading into 2026.

In this episode, Dennis Laraway, CFO at Cleveland Clinic shares the major trends shaping the organization’s strategy, including payment reform, cost transformation, and rapid advances in AI and technology, while highlighting how the system is driving efficiency and forging new partnerships to reimagine care.

In this episode, Adrienne Moore discusses how Banner Health is preparing for upcoming Medicaid changes, expanding workforce development, and investing in AI and digital solutions to improve care delivery. She also shares how the system is leveraging urban-rural partnerships and innovation to meet the needs of growing and evolving patient populations.

In this episode, Tom Buckley shares the biggest revenue cycle challenges facing health systems today, from payer denials to rising patient financial responsibility, and how Virtua Health is using AI, automation, and strong communication practices to stay ahead. He also reflects on evolving leadership expectations and what it takes to keep teams resilient and aligned in a rapidly changing environment.

In this episode, Aron Klein shares insights on the top revenue cycle pressures facing health systems today, including payer policies, rising denials, and regulatory uncertainty, while also discussing how Carle Health is using automation and systemwide efficiencies to strengthen performance and improve patient access.

In this episode, Patti DeWane, CFO and Treasurer of UW Health Northern Illinois, discusses key industry pressures including workforce challenges, regulatory concerns, and the rising cost of technology. She also highlights new operational opportunities, service line expansion, and UW Health’s strategy to drive growth while keeping care close to home.

In this episode, Chris Carmody, SVP and CTO of UPMC, discusses the health system's journey toward a single Epic instance, including the technological and organizational hurdles of wave one of the UPMC Bridges project. He shares lessons learned, how UPMC approaches integrating newly acquired sites, and what sets their large scale consolidation apart as they prepare for Wave Two.

On this episode, Kyle Benoit, Executive Vice President and Chief Operating Officer at Bayhealth joins the podcast to discuss challenges around access and cost of care, strategies for optimizing the organization’s technology footprint, and navigating Medicaid cuts. He also shares insights on expanding and improving the ambulatory care footprint while maintaining high-quality patient outcomes.

In this episode, Aron Klein shares insights on the top revenue cycle pressures facing health systems today, including payer policies, rising denials, and regulatory uncertainty, while also discussing how Carle Health is using automation and systemwide efficiencies to strengthen performance and improve patient access.

In this episode, Erin Hodson, MSN, Vice President of Revenue Cycle at Inova Health, shares how emerging AI tools, evolving team skill sets, and new patient financial needs are reshaping denials management, operational strategy, and the overall revenue cycle experience.