Kentik’s Mav Turner joins host Phil Gervasi to go beyond chatbot hype and dig into real AI reasoning for network operations. They discuss how Kentik AI Advisor uses network intelligence, hybrid RAG, and tool-calling to troubleshoot issues, optimize cost, and democratize access to network expertise. Along the way, they cover architecture, data governance, model evaluation, and why AI has to be built into an observability platform itself, not bolted on.