The Watson Weekend

Beyond the Hype: The Future of Commerce, AI, and Human Creativity with Dilip Keshu


Listen Later

Join us for a captivating conversation with Dilip Keshu, founder of BORN Group and a visionary in global commerce. In this episode of The Watson Weekend Live Show, Dilip unpacks the evolving landscape of retail, the true potential of AI, and why human curiosity remains irreplaceable.

We dive deep into:

  • The saturated e-commerce market and how brands can truly stand out.
  • The three stages of growth in a market: Keynesian model, Say's Law, and continuous innovation.
  • Why "one-to-one personalization" hasn't fully arrived yet, and how AI is changing the game.
  • The concept of a "unique buying proposition" and its importance in understanding customer behavior.
  • The limitations of AI in moving culture and the enduring power of human inspiration.
  • The mechanics behind agency roll-ups and the challenges of scaling "art".
  • The evolution from customer experience (CX) to human experience (HX) and the role of purpose-driven design.
  • Why curiosity is the ultimate driver for brands and leaders in a rapidly changing world.

Don't miss this insightful discussion on the intersection of art, science, and the human element in the future of commerce!

Chapters:

0:00:00 - Welcome to The Watson Weekend

0:03:00 - Headline Hangover: NRF Nexus 2025 Cancelled

0:17:00 - Introducing Dilip Keshu: Founder of BORN Group

0:38:00 - AI's Limitations: Can it Move Culture?

0:51:00 - The Future: Metaverse & Immersive Commerce

1:04:00 - Unasking the Question: A Leader's Approach




This podcast uses the following third-party services for analysis:

Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
...more
View all episodesView all episodes
Download on the App Store

The Watson WeekendBy RMW Commerce

  • 5
  • 5
  • 5
  • 5
  • 5

5

4 ratings


More shows like The Watson Weekend

View all
The Joe Rogan Experience by Joe Rogan

The Joe Rogan Experience

227,706 Listeners

Pivot by New York Magazine

Pivot

9,477 Listeners

The Jason & Scot Show - E-Commerce And Retail News by Jason "Retailgeek" Goldberg, Publicis & Scot Wingo, Channel Advisor

The Jason & Scot Show - E-Commerce And Retail News

277 Listeners

Pod Save America by Crooked Media

Pod Save America

87,101 Listeners

The Daily by The New York Times

The Daily

112,499 Listeners

Omni Talk Retail by Omni Talk Retail

Omni Talk Retail

101 Listeners

My First Million by Hubspot Media

My First Million

2,643 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,474 Listeners

The CPG Guys by Peter V.S. Bond & Sri Rajagopalan

The CPG Guys

117 Listeners

Remarkable Retail Podcast by Michael LeBlanc, Steve Dennis

Remarkable Retail Podcast

111 Listeners

The Watson Weekly - Your Essential eCommerce Digest by RMW Commerce

The Watson Weekly - Your Essential eCommerce Digest

35 Listeners

OPERATORS by OPERATORS

OPERATORS

48 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,331 Listeners

Retail Media Breakfast Club by Kiri Masters

Retail Media Breakfast Club

8 Listeners

Retailgentic by Scot Wingo

Retailgentic

5 Listeners