Operators

Operators

By Sean Frank, Mike Beckham, Matt Bertulli, and Jason Panzer

In the world of ecommerce, a legendary text group is rumored to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The world’s biggest brands hav... more

  • 4.3
  • 4.3
  • 4.3
  • 4.3
  • 4.3

4.3

47 ratings


Download on the App Store

Best of Operators

The most played episodes among Podcast App listeners.

  1. Number 1: Learning From Failure: 3 $100M+ Operators & Their Darkest Moments

    “We were not going to make payroll next week.” How did three ecommerce CEOs turn rock bottom into their biggest lesson? Matt Bertulli (CEO, Pela Case & Lomi), Mike Beckham (CEO, Simple Modern), and Curtis Matsko (CEO, Portland Leather Goods) each share the darkest moment of their ecommerce careers. What came after built the self-awareness that changed how they lead. Curtis walks through the week Wells Fargo pulled a $20M line of credit after Silicon Valley Bank collapsed. Matt breaks down the hubris that nearly cost him payroll one Christmas. Mike shares the night a two-year venture fell apart. Their comebacks outweighed the crises, driven by a growth mindset none of them had before. Powered By Saras Analytics ⁠https://bit.ly/4a3gzVv⁠ Postscript ⁠https://9ops.co/postscript⁠ Aftersell https://9ops.co/4i3bb5 Richpanel https://9ops.co/richpanel Fulfil ⁠https://9ops.co/fulfil⁠ Northbeam https://www.northbeam.io/ Black Friday Resources https://www.9operators.com/black-friday Operators Portal https://portal.9operators.com/dashboard Operators Newsletter https://9operators.com/

    1h 4min
    Listen Later
  2. Number 2: How to Design Packaging for Ecommerce Brands: Operators Build (E4)

    “They have just shown how packaging can be so much of a differentiator.” What does a professional DTC packaging design process look like in practice? Chris Ganz (Senior Creative Director, Trevi) sits down with the Winks team to tackle one of packaging’s hardest problems: standing out on a crowded shelf. The group debates naming, mascots, and color palettes before testing real designs on real families. Chris opens with a full competitor audit, sizing up Ollie, Vicks, and Beam. Three distinct concepts turn into five packaging directions, each with its own typography and color story. The team weighs a winking semicolon against a plush sleep monster, and one child’s smile carries real weight. Powered By Iris https://www.irisfinance.co/operators Skio https://9ops.co/skio-9operators Omnisend https://www.omnisend.com/9operators Richpanel https://9ops.co/richpanel Runneth https://9ops.co/motion-runneth Aftersell https://9ops.co/4i3bb5 Operators Portal https://portal.9operators.com/dashboard Operators Newsletter https://9operators.com/

    1h 30min
    Listen Later
  3. Number 3: 12 Lessons These Ecommerce Founders Wish They’d Learned Sooner

    What are the secrets to winning in ecommerce that nobody talks about? Matthew Bertulli (CEO, Pela Case & Lomi), Jason Panzer (President, HexClad), and Mike Beckham (CEO, Simple Modern) reveal 12 lessons for anyone building a brand from the ground up. This is what they’d tell their younger selves if they ever got one more shot. Secrets like why it takes a decade for your brand to earn its name and how walking away from weak products makes grit pay off. After that, cash gets a hard look because even strong margins can still starve your reserves. Also included are quick hits like customer obsession, copying your first product, hiring slow, and firing fast. Powered By Fulfil https://9ops.co/fulfil Aftersell https://9ops.co/4i3bb5 Richpanel https://9ops.co/richpanel Northbeam https://www.northbeam.io/ Saras Analytics https://bit.ly/4a3gzVv Postscript https://9ops.co/postscript Operators Portal https://portal.9operators.com Operators Newsletter https://9operators.com

    1h 1min
    Listen Later
  4. Number 4: How to Create a Product From Prototype to Launch: Operators Build (E2)

    What does a real product development process look like when 9-figure operators are betting their own money? Mike Beckham (CEO, Simple Modern), Sean Frank (CEO, Ridge), and Curtis Christopherson (Chief Growth Officer, Ammortal) sit down mid-build on Winks, a family sleep supplement, to make product decisions. Go behind the scenes on flavor count, purchase order size, pricing, sourcing, and the supply chain mistake from Trevi that cost hundreds of thousands to fix. This is an actual founder meeting. Recorded, unedited, and real money at stake. Mike breaks down the MOQ math behind every multi-SKU decision. Sean argues for the smallest possible capital bet. Curtis brings the manufacturer’s-eye view. It ends with one flavor, $75K inventory budget, and a purchase order due in two weeks. If you’re figuring out how to launch a new product from scratch, this episode was made for you. Powered By SARAL https://www.getsaral.com/special-guided-walkthrough-for-operators Shoplift https://shoplift.ai/operators Omnisend https://www.omnisend.com/9operators Richpanel https://9ops.co/richpanel Motion https://9ops.co/motion-runneth Skio https://9ops.co/skio-9operators Operators Portal https://portal.9operators.com/dashboard Operators Newsletter https://9operators.com/

    47min
    Listen Later
  5. Number 5: 10 Best AI Use Cases for Ecommerce in 2026: Ranked by CEOs

    Sean Frank (CEO, Ridge), Matt Bertulli (CEO, Pela Case & Lomi), Jason Panzer (President, HexClad), and Mike Beckham (CEO, Simple Modern) rank the ten highest impact ways ecommerce brands are using AI in 2026. The four disagree loudly before landing on a group ranking none of them expected going in. Sean says AI chatbots now handle nearly every routine support ticket. Mike takes it further with a model that predicts each customer’s next purchase and updates hourly.The pattern repeats in content, where generative AI now handles static images at Ridge and Pela for a fraction of the old cost. Powered By Fulfil https://9ops.co/fulfil Saras Analytics ⁠https://bit.ly/4a3gzVv⁠ Postscript ⁠https://9ops.co/postscript⁠ Aftersell https://9ops.co/4i3bb5 Richpanel https://9ops.co/richpanel Northbeam https://www.northbeam.io/ Operators Newsletter https://9operators.com/ Operators Portal https://portal.9operators.com/dashboard

    1h 6min
    Listen Later

Operators episodes:

FAQs about Operators:

How many episodes does Operators have?

The podcast currently has 218 episodes available.

More shows like Operators

The Foundr Podcast with Nathan Chan by Foundr Media

The Foundr Podcast with Nathan Chan

577 Listeners

Shopify Masters by Shopify

Shopify Masters

378 Listeners

Marketing School - Digital Marketing and Online Marketing Tips by Eric Siu and Neil Patel

Marketing School - Digital Marketing and Online Marketing Tips

1,252 Listeners

Built to Sell Radio by John Warrillow

Built to Sell Radio

208 Listeners

Founders by David Senra

Founders

2,193 Listeners

Noah Kagan Presents by Noah Kagan

Noah Kagan Presents

902 Listeners

The Game with Alex Hormozi by Alex Hormozi

The Game with Alex Hormozi

4,457 Listeners

My First Million by Hubspot Media

My First Million

2,653 Listeners

Acquisitions Anonymous - #1 for business buying, selling and operating by Bill D'Alessandro, Mills Snell, Heather Endresen, and Michael Girdley

Acquisitions Anonymous - #1 for business buying, selling and operating

251 Listeners

The Startup Ideas Podcast by Greg Isenberg

The Startup Ideas Podcast

212 Listeners

Moneywise by Hampton

Moneywise

659 Listeners

The Koerner Office - Business Ideas and Deep Dives with Chris Koerner by Chris Koerner

The Koerner Office - Business Ideas and Deep Dives with Chris Koerner

264 Listeners

The Andrew Faris Podcast by Andrew Faris

The Andrew Faris Podcast

24 Listeners

Marketing Operators by Cody Plofker, Connor MacDonald, and Connor Rolain

Marketing Operators

10 Listeners

Finance Operators by Finance Operators

Finance Operators

5 Listeners