Instacart’s advertising business is officially in its third act, and it’s the most ambitious one yet. In this recap of my recent article for The Drum, I break down how Ali Miller, GM of Ads at Instacart, is thinking about the company’s evolution from sponsored products to something much bigger: becoming the infrastructure that powers an entire retail media ecosystem.
I walk through Instacart’s three-act playbook, why its early bets on incrementality and self-serve set it apart, and how platforms like Carrot Ads are quietly reshaping how brands and retailers think about scale, measurement, and simplicity. If you’re feeling the weight of a fragmented retail media landscape, this episode offers a clear lens into where things are heading, and why Instacart may be further ahead than many realize.
This episode is sponsored by Mirakl Ads
Timeline
[00:00] – Why I see Instacart’s ads evolution as a three-act play
[01:56] – How Instacart prioritized incrementality when others focused on attribution
[02:38] – Act Two: expanding into display, video, and objective-based buying
[03:21] – Act Three begins: Carrot Ads and the infrastructure play
[04:04] – “Buy once, activate everywhere”: the brand value proposition
[05:28] – What retailers gain by tapping into Instacart’s national advertiser demand
[07:15] – Fragmentation, slowing growth, and why simplification is the next frontier
Links & Resources
- Instacart’s new ad chief on revving up for a third act, my full article on The Drum
- Follow Ali Miller on LinkedIn
- Read my related articles:
- Best Buy Wants To Become An Ad Platform, Not Just Another RMN
- Amazon bets on 'crystal box' transparency in ads product upgrade (The Drum)
- Subscribe to Retail Media Breakfast Club's daily newsletter
- Follow Kiri Masters on LinkedIn