Too many BHPH dealers are still flying by the seat of their pants, relying on gut feel instead of hard numbers. In 2025, that’s a dangerous game. This episode of White Hat Wednesday takes a hard look at the cost of running blind — from missed opportunities to sudden cash crunches — and shows why a true “gut check” means knowing your KPIs cold. We’ll connect the dots between operational clarity, long-term trust, and the sustainability that separates survivors from industry leaders.

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Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.