Earlier this year, we asked all DMS providers in the Buy Here Pay Here and Lease Here Pay Here sector to create (for all their users) a summary report to identfy all changes in principal across a date range. Dealer Controlled Solutions (DCS) made it happen! Their COO, Michael Sansone, took time to chat with us and share why they directed their development team to take on the project. On this White Hat Wednesday episode, we'll share some of his remarks and illustrate once more why we are making a push to see this report be made available to all dealers and managers on all DMS systems.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Trying to compare your BHPH business to others? Are they on a different software? If so, the report headings and formulas are not likely to be the same. Plus, business practices vary. The latter probably won't change. But, on this Friday episode of the BHPH Morning Show, we'll share our plan to turn the fruit cake that is BHPH data into something much better!

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

All BHPH and LHPH dealers want for Christmas is on-time car payments. But the customers' kiddos are hoping for a magical Christmas morning. With just 2 weeks to go, budgets are being stretched and emotions are running high. On this White Hat Wednesday episode of the BHPH Morning Show, we'll offer some tips on how dealers can cut down on both frustration and repo counts this holiday season.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Want a way to quickly assess your BHPH profitability? Here you go! On this Friday broadcast, we'll introduce an ultra-simple way to create a P&L snapshot of sorts. Tune in to hear how we recommend separating "front-end" sales from "back-end" financing.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Why give time (and perhaps dollars) to community outreach? Why step in to become part of the fabric of the neighborhoods near you? On this White Hat Wednesday episode of the BHPH Morning Show, we'll speak to the why and the how. [Hint: This will be a component of February's White Hat Certification Course]

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

The dates are set. White Hat Way will be issuing the first certificates to dealers who complete the course in February. What makes a "White Hat Dealer" stand out from the rest? On this White Hat Wednesday (live at 11 eastern), we'll run through that list and share highlights of the curriculum as it stands. Plus, we'll explain how dealers will ultimately benefit from holding that certificate.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Howdy, y'all. It occurs to me that who wears the badge as the steward of data (and more) in our treasured BHPH/LHPH industry is an important thing to decide. I believe that most of us want the same thing there. We want somebody who will operate with integrity to protect what could be misused in the wrong hands. Personally, I know that there's a TON of good that could be done with that wealth of information. And, respect is in order. I foresee folks of high character stepping up to join me in bringing leadership to that stewardship. It's time to ask ... who's the sheriff around here?

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

On this White Hat Wednesday episode, we'll explain how some recent emails inspired us to bring around the subject of overselling. Car dealers can certainly pay a price for that. So can coaches, vendors, etc. Join us at 11 eastern as we talk #trust, #transparency and #customerretention.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Was it worth the trip to New Orleans? We're hearing 'YES!' from lots of folks! On this Friday broadcast, our guests include attendees Rudy Enriquez (TX), Elisabeth Lindsey Taylor (KY), Adrian Bueno (UT), and business partners Ysmael Bouchard and German Jackson (FL). Join the LIVE podcast at 11 eastern as we ask about their top takeaways and overall perspective on this BHPH/LHPH-specific educational event.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Heard of "phantom" profit in BHPH? It's a known factor and one that presents challenges for dealers in measuring their level success. On this White Hat Wednesday episode, we'll demonstrate the most common 2-piece method for assessing profitability in this business.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.