Is your portfolio really as solid as your balance sheet suggests—or are you counting on phantom dollars that will never show up? In this episode, we revisit and update a comparative tool that exposes how deal structures can quietly inflate receivables, giving dealers a misleading sense of asset value.

In this LIVE Friday episode, we'll pull back the curtain on *“water”*—the hidden gap between what’s owed and what’s collectible—and ask the hard questions: Are you building a fortress of equity, or a mirage in the desert? Expect a blunt look at how down payments, trade allowances, and term structures can create false equity, why it matters for your cash flow and lender relationships, and what smart operators are doing to fix it before it sinks them.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Over the past 18 months or so, repossessions and charge-offs have been on the rise across the BHPH landscape—putting a direct squeeze on dealers’ profitability and cash flow. In today’s episode, we unpack the numbers behind this trend, explore the operational and financial ripple effects, and discuss strategies to protect your bottom line.

Whether you’re looking to strengthen collections, adjust underwriting, or preserve key banking relationships, this conversation will give you a sharper lens on what’s happening now and how to prepare for what’s next.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

In this episode, we take a fresh look at one of the oldest business tools in the book—the SWOT analysis—and show you how to make it work the White Hat Way. We’ll walk through how Strengths, Weaknesses, Opportunities, and Threats come alive when viewed through a trust-forward lens that values long-term relationships over short-term wins. You’ll learn how to identify the strengths that set you apart, the weaknesses that quietly erode customer confidence, the market opportunities waiting for ethical dealers to step up, and the external threats you can turn into advantages. Whether you’re a BHPH veteran or new to the business, you’ll leave with a practical, values-driven approach to building a business your customers, lenders, and community can believe in.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

In this episode of the BHPH Morning Show, we break down the latest regulatory developments shaping the Buy Here Pay Here landscape. Using the recent Credit Acceptance press release as a touchstone, we’ll explore what the CFPB’s withdrawal from litigation signals for the industry, how it might influence dealer operations, and where potential compliance pitfalls still lie.

Whether you see this as a green light for BHPH/LHPH dealers or just a breather, we’ll unpack the opportunities and risks so you can make better-informed decisions for your dealership’s future.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

In this White Hat Wednesday episode, Jim Rhoads shares a deeply personal story sparked by the discovery of a dusty old shipping tube in a neglected storage unit. Inside? A hand-marked ranch country map from years ago—a symbol of integrity, earned trust, and the kind of legacy built not with contracts, but with character.

Through the lens of his father's stories—negotiating land access with nothing more than a handshake—Jim explores what it truly means to be a person of your word in today’s business climate. This episode is a tribute to a legacy of trust, respect, and the quiet strength of doing things the right way.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

In this episode of the BHPH Morning Show, we’re joined by business partners and CPAs, Chad Martin and JP Bryan, for a deep dive into what it takes to stay lender-ready in a volatile banking environment. With more banks tightening up or stepping back, smart dealers are getting proactive—building polished loan packets, forecasting capital needs with precision, and lining up their “Plan B” before trouble hits. If you’ve ever found yourself scrambling for financing at the worst possible time, this could be the wake-up call you didn’t know you needed.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

What if AI could actually make customer relationships stronger? In this episode, Jim and Michelle break down what “coded compassion” really means—and how White Hat AI is being trained to serve people, not replace them. From operations to customer care, discover the upside of AI when it’s built with trust, empathy, and long-term thinking.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

It's time for a BHPH Pulse Report—a no-fluff roundup of what’s shaking up the Buy Here Pay Here and subprime auto finance world. From record-breaking delinquencies to tightening lender standards, and the digital/AI arms race in dealer ops, we’re breaking down the stories behind the stats. If you’re a dealer, lender, or industry partner trying to read the room—and stay ahead of it—this is the one to play in the meeting room or on the lot.

Because knowing the pulse is how you keep your business alive.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Dealers, if you’ve ever tried to explain your losses to a lender — or make sense of your own — you know how messy the data can be. Today we’re shining a light on a simple fix that could solve some of that: getting DMS providers to add a standard dropdown or radio button for charge-off reasons. It’s a small tweak with big-time potential.

Better data means better loss analysis. Better loss analysis means smarter decisions, more trust from lenders, and access to capital that fits your portfolio. But this won’t happen without your voice.

This White Hat Wednesday episode is a call to action for every dealer who’s tired of flying blind when it comes to portfolio performance. If we want cleaner data and stronger financial footing, it’s time to speak up — because DMS providers will listen and act when enough of us ask for it.

Tune in, learn what’s at stake, and let’s push for industry-wide progress.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

In this deeply personal edition of White Hat Wednesday, Jim steps away from the usual playbook to reflect on the life and legacy of his mother—a woman remembered not just for her grace, but for the quiet grit that defined a generation.

Set against the backdrop of a farm and ranch upbringing in western Oklahoma, this episode explores the salt-of-the-earth values that shaped not just a family, but the very foundation of the White Hat Way.

From Southern elegance to red-dirt resilience, Jim connects the dots between a small town’s outpouring of love and the kind of long-game leadership that every BHPH dealer can strive to emulate.

Whether you’re running a lot or leading a team, this one will remind you why how you show up matters just as much as what you do.

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍 https://streamyard.com/pal/d/4771022331707392

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.