The BHPH Morning Show

Heard of "phantom" profit in BHPH? It's a known factor and one that presents challenges for dealers in measuring their level success. On this White Hat Wednesday episode, we'll demonstrate the most common 2-piece method for assessing profitability in this business.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

As we close out the first full week of November, we'll recap news from around BHPH/LHPH and share some of the key sales figures coming in from October. And, as time permits, we'll offer our perspective on what Tuesday's Trump win might mean for consumers and the auto industry overall.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Words. They matter. In our world of Buy Here Pay Here and Lease Here Pay Here, the right words can earn the sale or collect the payment. On this White Hat Wednesday broadcast, we'll offer up some phrasing and teach listeners how to answer FAQs the 'White Hat' way.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

For dealers doing BHPH (not LHPH), adding a Related Finance Company (RFC) is a very common strategy for deferring income tax. Plus, there are lots of other benefits that dealers enjoy in that structure. Not sure if you need one? Or are ready for one? Tune into this Friday broadcast to find out!

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Looking to grow your BHPH or LHPH business? Here's a rarely-discussed suggestion: identify your ideal customer! Then, get laser-focused on the needs and motivations. Collectively, who are they really? And through what lens do we currently view them?

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

Repos were a hot topic this week in the social media groups. In particular, one thread brought out lots of advice and opinions. Not surprisingly, there was some debate about how to best measure repo losses and what is "typical."

On this Friday broadcast, we'll move beyond guesswork and approximations by looking at actual validated 2024 numbers from the V8 Dealer Groups. Tune in LIVE at 11 EDT to see how your own results stack up.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

It's a common thread: "If we could recon more, we could sell more." Or, "Recon coninues to be my primary bottleneck." On this Friday episode, we're going to lay out some concrete ways to push past this problem and shorten that elusive time-to-line target. The strategy we'll share won't be adopted by everyone but it definitely works! Maybe you'll become the next to put it in motion ... and increase sales volume!

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

On this White Hat Wednesday, we'll share the latest actions and responses from the DMS providers as we revisit the request we made in June. Called the "White Hat Way Portfolio Summary Report," we proposed a layout and explained the importance. We also asked them to make it available to ALL of their users at no additional charge. It is, after all, one of the most foundational reports that any BHPH or LHPH dealer or manager could have at their fingertips. Join us for the update to see if we have an email reply from your DMS provider ...

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

On the heels of the Policy Conference in DC, we welcome Jeff Martin to this LIVE Friday broadcast. As the CEO of the National Independent Auto Dealers Association (NIADA), he particated in the annual event that brings used car dealers and their lobbyists together with lawmakers. We'll be asking Jeff to recap this year's event and the issues that were floated. Then, we'll turn to the upcoming BHPH Dealer Forum to be held in New Orleans, a roundtable-type event that allows dealers to volley hot topics and share best practices.

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

At the time of this airing, Thanksgiving is 50 days away and Christmas is just 77 days out. There is ample time to develop a plan for lessening both delinquency and stress during the holiday strectch. Of course, the stress can be felt by 1) your hard-working customers, 2) your devoted collections team and 3) the dealer seeing smaller bank deposits. On this White Hat Wednesday, we'll offer some useful tips for enjoying a peaceful holiday for all!

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.