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Why is it so difficult to meet other cool women? Rachel Wong and Istiana Bestari asked themselves this over and over again while attempting to make meaningful connections through boring networking events and male-dominated workplaces. Intent on finding a better way to build their careers, they cofounded Monday Girl, Canada’s first social club for professional women. With over 4,000 active members and more than 18 sold-out venues featuring industry icons, Monday Girl is now the fastest-growing community for ambitious, young, and like-minded professional women in Canada. Starting out as an event series, Monday Girl has expanded into a fully-fledged digital ecosystem that includes a newsletter, social media communities and, most recently, a podcast. In today’s episode, Rachel and Istiana share some stories from the early days of Monday Girl and explain how they hosted great events that people actually wanted to show up to. We also touch on why networking sucks when there is so much power in connection, building content streams like a great newsletter and a podcast, and why email is more relevant than ever (trust us, it is!), as well as why the nine-to-five working model is slowly but surely being rendered obsolete and Rachel and Istiana’s thoughts on a better approach to work. Tune in today to learn more!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Istiana Bestari on LinkedIn
Istiana Bestari on Instagram
Rachel Wong on LinkedIn
Rachel Wong on T
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
Welcome back to Waves Social! We waste no time kicking off season 4 with an incredible guest, Lissette Calveiro, a renowned Latina business coach, entrepreneur, and content creator. In 2020, Lissette was named a top 10 social media coach by Yahoo Mail, and she also received a Shorty Award for her Kindness Cards campaign. In today’s episode, Lissette shares how she got started in influencer marketing and how she translated her agency experience to the world of influencing. Although there is a growing stigma around the word influencer, Lissette believes that if you are connected to a set of values, you can spread a positive message. This does not necessarily mean you have a social impact message, but it does mean that you have to be intentional with what you are putting out there. We dive into the true value of community and why it is important to differentiate between followers and community. It is no longer enough to just look at the number of followers you have but to understand how engaged your community is. It might seem impossible to create a community at this stage, but it is more possible than ever. We also talk about time management, where Lissette shares how she makes her days work for her, the importance of disconnecting, and the value of speaking a language that people understand.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
A collective approach to connectedness might seem a bit obvious, but today’s guest has blazed a trail that embraces new forms of digital interaction to create deeper levels of community. Scott Bakken is passionate about creating spaces where people can connect and build authentic relationships. He is the Founder and Creative Director of Socality, a creative community designed to connect and inspire cultural contributors to use social media for community impact. He has helped brands and organizations with the development of their social platforms, providing consulting services to those who are interested in growing their social presence, and he is also a father, husband, speaker, and commercial photographer committed to helping others experience their best life. Listening in, you’ll hear how he has pivoted his strategy as a travel influencer while the pandemic has prevented him from traveling, learning to make the most of his own backyard. Businesses, startups, and brands will gain a lot of value in the early parts of this conversation that pertain to pitching your vision and making use of volunteers before you can take on paid staff. Learn more about the power of collective reach, hear Scott’s opinion of Clubhouse and where social media is headed, and find out the importance of distinguishing between shareable moments and in-the-moment experiences, all in today’s episode of the Waves Social Podcast.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Scott Bakken on Linke
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
If the pandemic has reminded brands of anything, it is the value of data as a catalyst for efficient, effective marketing and a foundation for future business growth. If you want to hack success and discover growth opportunities, however, you need to track and measure actionable data, not vanity metrics, and today’s guest has some practical advice for understanding the difference. Andrew Weiss is a veteran social media marketer and digital strategist that worked with the Arcade team on Some Good News for John Krasinski. From agency to brand, Andrew is passionate about community and insights. He got into social media before it was the big, important part of digital marketing that it is today, and he has some interesting insights to share about data, which he approaches like a source of truth for future success. Tuning in, you’ll find out why all social media marketers should be paying better attention to data and how they can use data as a resource that is directly in line with impact and revenue, rather than reporting on vanity metrics that don’t inform future strategies or present success. Of course, you’ll hear all about the Some Good News project with John Krasinski, but Andrew also shares some incredible statistics from his work with When We All Vote, an organization changing the culture around voting using a data-driven and multifaceted digital approach to increase participation in elections. He emphasizes the power of educational content and shares his tips for learning from what doesn’t work, using social to thoroughly understand your target demographic, and defining success without celebrity endorsements, so make sure to tune in today to learn more!
Key Points From This Episode:
Links Mentioned in Today’s Epi
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
Influencer marketing thrived in 2020. Lockdowns led to increased social media usage and drastic changes in consumer behavior, and brands needed to pivot quickly to adapt. With an ever-increasing number of brands choosing independent content creators over traditional advertising, influencers need to know more than ever how to navigate this space and make money doing it. Today’s guest is Tanisha Cherry, a Black fashion, lifestyle, and travel influencer from Canada with over 16,000 supporters on Instagram. She loves to share helpful information with others and has worked with brands such as Captain Morgan, Strongbow, La Vie en Rose, Farmacy, and more that you will hear about during the course of today’s episode. The content of this interview is pretty specific to influencer marketing, but you will find it relevant whether you are a solopreneur, freelancer, or anything in between. Tanisha is an outspoken advocate for influencers actually getting paid for the work that they do and she has an intimate understanding of why influencer marketing is important for brands, how brands are capitalizing on these partnerships, and, most importantly, how influencers can negotiate and leverage these relationships to their benefit. Tanisha shares a lot of practical insight into determining your rates, coordinating gifting campaigns, and getting gigs, as well as tracking the brands you want to work with and creating strategic content, so make sure to tune in today to learn more!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Tanisha Cherry on LinkedIn
Tanisha Cherry on Instagram
Tanisha Cherry on YouTube
Tanisha Cherry on Twitter
Tanisha Cherry on Pinterest
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
Today’s guest is Alicia Johnston, Senior Manager of Content and Communications at Sprout Social, an exciting social media software company that enables brands and marketers to understand and reach their audience, engage their community, and measure performance. Alicia is the driving force behind all of the content on the Sprout Insights blog, covering the latest trends and guiding their data reports with a keen eye for spotting emerging trends in the digital space. This episode hinges on these emerging trends for 2021, and Alicia has some incredible insight into not just the practical side of social marketing and what is coming in the year ahead but also an important emotional perspective.
One of the things that stands out about this interview is Alicia’s three-pronged approach to customer service, which entails understanding your role in creating an amazing customer experience, especially when it comes to social media. Tuning in, you’ll find out why Alicia believes that social media insights should be a huge determining factor in business objectives and decisions and the positive impact that regular check-ins can have on the mental health of social marketers after such a tumultuous year. She also shares her advice for small businesses, freelancers, and solopreneurs to build brand awareness and be part of the conversation, even without a team to turn to, and how brands can put diversity and empathy into action on social in strategic ways in 2021. Tune in today!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Alicia Johnston on LinkedIn
Alicia Johnston on Twitter
Sprout Social
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
This episode is something a little different, in that your hosts, Mitzi and Mike Payne, are actually today’s guests. Linda Hoang on the Don’t Call Me a Guru Podcast, where they talked about the social media management they did for the global brand, Some Good News (SGN), a 2020 web series created as a way to spread positivity during the pandemic, hosted by American actor and filmmaker, John Krasinski. They share their approach and the lessons they learned while working on SGN’s social media, plus their advice for those doing similar work for organizations that might not be quite as fun as working for John Krasinski! You’ll also hear more about Mike and Mitzi’s backgrounds and some of Arcade’s portfolio highlights, as well as how they came to work with SGN, how they measured success for what was already a viral brand, and how they kept the audience engaged, even in-between seasons. Most importantly, they share their tips for rewarding engagement, dealing with the microscope of public opinion, and working under pressure when things change quickly, so make sure to tune in today!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Some Good News (SGN) on Instagram
Some Good News (SGN) on YouTube
Don’t Call Me a Guru Podcast
Mike Payne on Twitter
Mike Payne on LinkedIn
Mitzi Payne on Twitter
Mitzi Payne on
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
In the wake of George Floyd’s death at the hands of police in May 2020, protests against police brutality and racial injustice broke out across the US. In response, many of the world’s biggest brands issued statements of solidarity with the Black Lives Matter (BLM) movement and, while the sentiment was all good and well, many people have called these companies out for making generic statements that ring hollow. Today’s guests are Melanie Trottier and Leah Sookoo, resident Social Media Lead and Creative Copywriter respectively at Arcade Studios. This episode will hopefully serve as a guide for brands and companies to show their support for Black and marginalized communities in real, actionable ways, rather than putting out statements of support that ring hollow. Tuning in, you’ll hear about the importance of the language that you use from Leah, and how she saw brands either detract from or contribute to the discourse around racial injustice in 2020. She also talks about the dangers of virtue signalling, gaslighting, and staying silent, and shares her advice for starting from a place of humility, being well versed in the issues you’re addressing, and never being afraid to vocalize your values. Melanie shares her perspective as a brand manager and talks about the importance of being specific about the issues that affect your customers. She also emphasizes why racial equality should be part of every company’s brand pillars, vision, and mission, highlights the importance of being available for queries on social media, and advises brands to include more diverse voices in their social media marketing and hire a professional to manage it. All this and so much more in today’s important episode, so make sure not to miss it!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Melani
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
Your brand is a whole lot more than the products or services you sell. Your brand is what you stand for, and establishing your core beliefs can help you stand apart from the rest, attract like-minded clients, and better serve your community. Today’s guest is Ryan Mack, Chief Commercial Officer at Made In Network. As CCO, his job is a mix of marketing, entertainment, business development, and corporate strategy. Prior to this role, Ryan was the President of Virtue, which is the creative agency of Vice, where he led efforts globally with a specific focus on the Americas. This sums up what he has been doing most recently, but Ryan has a wealth of experience and a diverse body of work, which you’ll hear more about in this episode; where it all started, what drew him to content marketing, and what his philosophy looks like today. One of the things that stands out about this interview is Ryan’s perspective that the death of social media is bureaucracy. Once there are too many decision-makers on something as simple a tweet, he believes that it stifles creativity and outcomes. Tuning in, you’ll hear about his experience with this and how he sought to make social media intentional again by moving to a smaller agency. He speaks about the importance of establishing your core beliefs as a brand and how it can help you become more agile, but don’t overthink it! The best brands don’t. Ryan offers advice for those just starting out in content creation, emphasizes the power of collaboration, and shares his predictions for the future of digital content. Tune in today to find out more.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
Creativity doesn’t only exist in the form of design, photography, or tangible art-making, but also in the form of creative problem solving, which is equally as important. Today’s guest is Alyssa Yuhas, an award-winning designer, multidisciplinary art director, and co-founder of the Designer VACA. She is also the mother of two beautiful young boys and is currently pursuing her Masters’s Degree. Overall, Alyssa has a wealth of knowledge in the design, curiosity, and creativity spaces, and, tuning in, you’ll hear her perspective on creative problem solving, client relationships, and nurturing curiosity. She also elaborates on the importance of leaving space for perspective in your client relationships, surrounding yourself with good people, and prioritizing over-communication, as well as being intentional rather than reactionary, being strategic about which voices to amplify, and staying off Pinterest! Alyssa believes everyone is creative and that, if you stay curious and look around you, you will find that creativity is everywhere. To find out more about the enduring power of curiosity, tune in today!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Alyssa Yuhas on LinkedIn
Alyssa Yuhas on Instagram
Alyssa Yuhas
Designer VACA
Darling
Kate Aren
Big Things with Mitzi (@mmmitzi) and Mike (@mmmiiike).
For more from Arcade, follow us on Instagram and TikTok @helloarcade. https://www.arcadearcade.ca/
Production by Morgan Berna, editing by Oliver Banyard.
From the publisher's feed
A weekly show where we talk about the big things we're watching in marketing, social media, pop culture and sports. We also talk through signals we’re seeing that could inform the future of…
You can catch the podcast every Friday wherever you listen or watch it on YouTube. Be sure to follow us on Instagram or TikTok for updates on every episode.