It's just brilliant to have a chance to speak to an accountant who has worked in practice – right at the centre of adopting technology – who then moves on to being a provider to the accountancy profession. But rather than being a provider of software services, Billie Mcloughlin is part of the 20:20 Innovation team. 

She’s working with a large number of leaders and managers across many firms and uncovering how they're adapting to the changes that are hitting the profession. 

It’s great to have an opportunity to tap into Billie's insights around the fact that it's a growing firm that creates opportunities for your key people – and that's a challenge. The technology, AI in particular, is coming at us like a train, and that is a challenge too. 

And then there is the challenge of demonstrating value to clients, because it's not just about 'Ooh, we saved you some tax' – it's about much more than that. 

I hope you enjoy and find value in this conversation with Billie. You can go to HumaniseTheNumbers.online or, if you prefer, go to your favourite podcast platform and look up the Humanise the Numbers podcast and Billie Mcloughlin. 

Please scroll down the podcast’s episode page for the contact information for Billie and for the additional, downloadable resources mentioned in the podcast.